Partner Operations Manager

We’re partnering with a leading organization to find ahigh-impact operatorwho can bring structure, ownership, and momentum to a global Partner Management Framework initiative. This isnota coordination role — it’s for someone who can step in, take the lead, and drive execution with minimal oversight. What makes this role different: You’ll act as thecentral driverof a complex, cross-functional effort to formalize how partners are managed end-to-end — from intake to onboarding, performance, and exit. You’ll be expected toconnect the dots, push timelines, and bring thought leadership , not just follow a playbook. What you’ll own: Driving timelines, deliverables, and overall execution of a Partner Management Framework Building and maintaining centralized documentation and process repositories Designing partner lifecycle processes (intake → selection → onboarding → performance → exit) Acting as aquality gate + revieweracross all documentation and workflows Partnering with business, operations, compliance, and technical teams Helping define automation opportunities (AI/tools) to scale processes Bringing structure to ambiguity and ensuring forward momentum across workstreams We’re specifically looking for someone who: Has10+ yearsin partnerships, vendor management, operations, or program management Is astrong project managerwho drives timelines without handholding Has experience building frameworks, not just executing within them Can operate as anindependent owner(low guidance, high accountability) Bringsstrong documentation and process design skills Has exposure to working withtechnology teams/systems / automation (e.g., ServiceNow or similar) Thinks like an SME and contributes strategically in addition to executing