Field Service Technician - Copier, Printer & MFP Repair

Job Description Overview We are hiring a Field Service Technician III to support commercial printers, copiers, and multi-function printers (MFPs) in a fast-paced, customer-facing environment. This is a hands-on role ideal for technicians who enjoy troubleshooting, repair, and field service operations with a strong focus on uptime and customer satisfaction.Key ResponsibilitiesPerform break/fix repair and preventive maintenance on copiers, printers, and MFP devicesRespond to on-site service calls and resolve technical issues quicklyDiagnose mechanical, electrical, and network-related equipment problemsMaintain accurate service reports, logs, and documentationEnsure all equipment meets performance and quality standardsCommunicate effectively with customers and deliver an excellent service experienceIdentify and report recurring product or service issuesFollow all customer site safety and compliance protocolsQualifications2–4+ years of field service technician experience (printers/copiers/MFP preferred)Associate's degree in Electronics, Electrical Engineering, or related field (or equivalent experience)Strong troubleshooting skills in digital imaging equipmentAbility to work in a 24/7 environment, including on-call rotationsValid driver's license with clean driving record; travel requiredAbility to lift up to 50 lbs and perform physical fieldworkMust meet customer requirements, including site access/security clearancesCompensation & Benefits$30 – $35/hour (based on experience)Transportation allowance + optional company vehicleMileage/auto allowance during initial periodOpportunity to work with advanced printing and imaging technologyAdditional DetailsCustomer-facing role requiring professionalism and reliabilityEmployees may use personal vehicles initially; the company vehicle option is availableMust carry a valid driver's license and auto insurance at hireApply today if you're a skilled Field Service Technician with experience in copiers, printers, or MFP repair, and want to grow in a high-demand technical service role.