Permitting Administrative Assistant (6-month project)

Permit Technician (Customer Service & Processing) Location:Ocala, FL Pay:$20.88/hour Job Type:Temporary6 Month Project Minimum QualificationsHigh school diploma or GED At least 1 year of experience in permitting, construction, or a related fieldpreferred Strong customer service and communication skills Basic computer and data entry proficiency About the RoleWe are seeking a customer-focused Permit Technician to support a busy county department in Ocala. This role starts with handling inbound calls and customer inquiries, with the opportunity to expand into permit processing and technical responsibilities as you gain experience. Its a great entry point into government permitting or construction-related administration. Key ResponsibilitiesProvide in-person, phone, and online support regarding permit requirements, fees, and timelines Assist contractors and the public with building permits and contractor licensing Review and process permit applications with accuracy and attention to detail Enter and update data in permitting systems Identify application deficiencies and communicate required corrections Calculate fees and ensure accuracy of all county-imposed charges Collect payments, issue receipts, and perform daily audits of transactions Maintain compliance with permitting codes, regulations, and policies Support additional departmental tasks as needed Skills & AbilitiesStrong customer service skills with the ability to handle high call volume Attention to detail and accuracy in data entry and financial transactions Ability to learn permitting systems and processes quickly Comfortable working with the public and resolving questions or issues Ability to multitask in a fast-paced environment What to ExpectHands-on training with opportunities to grow into more advanced permitting duties Regular interaction with contractors, citizens, and county staff IND3