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Bilingual Clinical Research Assistant/Front Desk- Austin, TX (Bilingual Required)

IMA GroupAustin, TXMay 28th, 2026
Clinical Research Front Desk Assistant (Bilingual Required)Austin, TXIMA Clinical Research is seeking a bilingual Clinical Research Front Desk Assistant to support daily patient coordination and administrative operations at our Austin research site. This role is ideal for someone interested in healthcare or clinical research who enjoys working directly with patients in a fast-paced, team-oriented environment.Whether you have experience in a medical office, customer service, behavioral health, or administration, this position offers the opportunity to build valuable experience within the clinical research field.What You’ll Do:Welcome and assist study participants during check-in and intakeCoordinate appointment scheduling and manage incoming callsSupport research staff with clerical and documentation tasksHelp collect basic participant information and assist with interviewsMaintain organized and accurate records while ensuring a positive patient experienceQualifications:Bilingual requiredStrong interpersonal and communication skillsComfortable working in a patient-facing environmentPrior experience in healthcare, front desk, customer service, or administration is a plusInterest in clinical research, psychology, healthcare, or behavioral health preferredWhy Join IMA Clinical Research?Gain hands-on exposure to clinical research operationsCollaborative and supportive team environmentExcellent opportunity for recent graduates or those exploring healthcare careersMeaningful work supporting research that impacts patient care and treatment advancementJoin a growing clinical research team and build experience in an expanding healthcare industry.   The IMA Group is an Affirmative Action/Equal Opportunity EmployerOur Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.