Clinical Research Front Desk Coordinator - Austin, Texas

Clinical Research Assistant – Front DeskIMA Clinical Research is seeking a Clinical Research Assistant to support front desk and administrative operations at our clinical research site. This patient-facing role is ideal for someone with medical office experience who is interested in clinical research.Responsibilities:Greet and check in patients; provide a welcoming front desk experienceAnswer and triage phone calls and schedule appointmentsSupport Study Coordinators with administrative tasks and documentationAssist with patient interviews, chart reviews, and basic clinical data collection (training provided)Maintain accurate records in electronic systemsQualifications:High school diploma or equivalentMedical office or front desk experience preferredStrong customer service and communication skillsProficiency with Microsoft Word and Excel; research database experience a plusDetail-oriented and comfortable in a fast-paced environmentBenefits:Medical, Dental, Vision insurancePTO, holidays, and floating holiday401(k) with employer matchTuition reimbursement & student loan repayment assistancePaid parental leaveNo on-call, Monday–Friday   The IMA Group is an Affirmative Action/Equal Opportunity EmployerOur Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.