Vice President of CS
Job DescriptionClient Summary:High-growth, tech-enabled healthcare services organization focused on improving financial outcomes for healthcare providersDelivers technology-enabled operational solutions to complex healthcare reimbursement challengesPartners with healthcare organizations to drive operational efficiency and measurable revenue improvementCombines data-driven processes with deep industry expertise to support scalable performanceKnown for a consultative approach that helps healthcare clients optimize financial and operational resultsPosition Responsibilities:Lead and integrate Operations and Client Success into a unified, scalable functionBuild repeatable systems, workflows, and performance dashboards to support rapid growthDrive client retention, renewals, and measurable revenue recovery outcomesOptimize operational efficiency to reduce long-term headcount dependencyPartner cross-functionally with Sales, CRO, and executive leadershipExperience & Skills:Required Experience and Qualifications:Expertise in Revenue Cycle Management operations and healthcare claim dispute workflows.10+ years' Experience in healthcare services or healthcare technology environments.Exposure to health systems and large physician group client engagement.Working Knowledge of process optimization and data-driven operational management.BS in Business, Healthcare Administration, or equivalent experience.Compensation $240k-$240kFull health, dental, and vision coverageRetirement savings plan through 401(k)Flexible time off