PB/HB Revenue Cycle Manager

Epic Revenue Cycle Manager (HB / PB)Position SummaryThe Epic Revenue Cycle Manager is responsible for leading the strategy, configuration, optimization, and ongoing support of Epic Hospital Billing (HB) and Professional Billing (PB) applications. This role manages a team of Epic revenue cycle analysts and partners closely with Revenue Cycle, Finance, Compliance, and IT leadership to ensure accurate charge capture, billing, and reimbursement workflows across the enterprise.The manager drives Epic best practices, application governance, and continuous optimization initiatives to improve revenue integrity, operational efficiency, and overall financial performance.Key ResponsibilitiesLeadership & Team ManagementLead, mentor, and manage Epic HB and PB analyst teams, including workload planning, prioritization, and performance managementFoster a culture of accountability, collaboration, and continuous improvementSupport analyst development, training, and Epic certification effortsApplication Strategy & GovernanceOwn the Epic revenue cycle application strategy for Hospital Billing and Professional BillingEstablish and enforce governance, change control, and documentation standards for Epic HB and PB buildEnsure adherence to Epic best practices and organizational standardsEpic Configuration & OptimizationOversee configuration, maintenance, and optimization of Epic HB and PB, including charge routing, claim generation, edits, and billing workflowsPartner with Revenue Cycle leadership to design and implement optimized end-to-end billing processesEnsure seamless integration with Prelude/ADT, Cadence, HIM, Clinical Documentation, and Reporting modulesImplementation, Upgrades & OptimizationLead Epic implementations, major upgrades, and enterprise-wide optimization initiatives related to HB and PBSupport integrated testing and user acceptance testing (UAT) activitiesCollaborate with Epic, third-party vendors, and internal stakeholders on enhancements and issue resolutionRevenue Cycle Performance & ComplianceMonitor and analyze revenue cycle KPIs such as charge lag, DNFB, clean claim rates, denials, and reimbursement performanceIdentify systemic billing, charging, and reimbursement issues and drive root-cause analysis and resolutionEnsure compliance with CMS, payer, and regulatory requirementsRequired QualificationsEpic Hospital Billing (HB) and Epic Professional Billing (PB) Certification (active or eligible)7+ years of Epic revenue cycle experience with a focus on HB and PB3+ years of experience in a leadership or management roleStrong understanding of hospital and professional billing workflows and payer requirementsExperience leading Epic implementations, major upgrades, or large-scale optimization initiativesProven ability to lead cross-functional teams and manage complex initiativesStrong analytical, communication, and stakeholder management skillsPreferred QualificationsExperience in large health systems or academic medical centersKnowledge of Charge Description Masters (CDMs), DRGs, APCs, and payer contract modelingExperience with Epic Reporting, Clarity, Caboodle, or revenue cycle dashboardsFamiliarity with denial management, reimbursement modeling, and financial analyticsBachelor's degree in Healthcare Administration, Business, Information Technology, or a related field (Master's degree preferred)Work EnvironmentOn-site, hybrid, or remote work arrangements depending on organizational needsAfter-hours support may be required during go-lives, month-end close, or critical billing cyclesKey CompetenciesRevenue cycle and Epic expertiseLeadership and team developmentStrategic thinking and application governanceFinancial and operational acumenClear communication and accountability