Enterprise Account Manager

About the RoleWe’re looking for a strategic and relationship-driven Enterprise Account Manager to join our growing team. In this role, you’ll be responsible for the long-term success, retention, and expansion of a portfolio of enterprise clients.You’ll operate as a trusted advisor to key stakeholders, using a consultative approach to uncover new opportunities, drive commercial growth, and deepen partnerships across client organizations.This is not a typical post-sales role—this position blends strategy, revenue ownership, and executive relationship management. You’ll collaborate closely with Customer Success, Product, and Implementation to ensure our platform becomes an embedded, mission-critical solution for clients.What You’ll DoOwn the commercial success of a book of business, including net revenue retention and expansion targetsBuild and maintain deep, multithreaded relationships across client accounts—from operators to C-suite stakeholdersUse a consultative approach to identify needs and recommend solutions that drive measurable business outcomesDevelop and maintain Account Development Plans, tracking client goals, risks, utilization, and growth strategyPartner with Customer Success to ensure adoption, satisfaction, and value realizationLead quarterly business reviews and executive strategy sessionsCollaborate cross-functionally to ensure seamless delivery and account alignmentMonitor contract terms, renewals, and billing to maximize lifetime valueMaintain a disciplined renewal and expansion pipeline with accurate forecastingLead commercial negotiations including renewals, MSAs, SOWs, and amendmentsWhat You Bring7+ years of experience in enterprise account management or strategic sales within B2B SaaSProven track record managing large, complex accounts (ACV $1M+)Strong ability to drive revenue growth through expansion and upsellingExpertise in enterprise relationship management, including executive engagement and stakeholder mappingExcellent communication and presentation skills, with the ability to influence at all levelsStrong forecasting discipline and CRM rigorHighly organized, with the ability to manage multiple prioritiesStrategic mindset with a bias for actionNice to HavesExperience in multifamily, PropTech, or real estate SaaSBackground working with large operators or ownership groupsFamiliarity with CRM/project tools such as HubSpot, Monday.com, or AsanaCompensation & BenefitsHybrid role: 3 days/week in NYC officeBase salary: $140,000–$160,000 (NY-based candidates)Commission, benefits, and equity opportunities includedCompensation varies based on experience and qualifications