Collections Specialist

About the RoleUnder the guidance of the Accounts Receivable Team, the Collections Specialist is responsible for ensuring that their company receives all necessary payments from debtors. Their duties include monitoring accounts payable statements to identify debts owed to Ariat, contacting customers or business partners to notify them of overdue payments and documenting debts collected. A Collections Specialist manages a high volume of customer receivable through collections. It is essential to develop and maintain effective working relationships with all internal and external customers.You'll Make a Difference ByMonitoring Ariat's accounts receivable and identify overdue accounts.Contacting customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.Using credit bureau data, post office information, internet searches and other tools to try to locate customers who have moved or changed phone numbers.Maintaining records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.Managing customers' orders on credit hold and coordinates with Sales and Customer Service to resolve issues or roadblocks.Resolving customer issues and complaints concerning their receivables.Establishing and maintaining strong working relationships with customers and all functional groups essential to accomplish objectives.The ongoing process of improvement focuses on making recommendations and participating in implementations to improve efficiency.Keeping management apprised of unusual or non-standard issues, escalating when appropriate.Other tasks/projects as assigned.About You2- 3 years of collections experience.Knowledge of Accounting Principles preferred.Proven successful experience with high volume collections management.Strong aptitude in information systems; SAP experience highly desired; proficiency Microsoft office with intermediateExcellent interpersonal and verbal/written communication skills required.Strong organizational skills with demonstrated accuracy and attention to detail.Self-starter with ability to work independently and execute all assignments to closure; includes determining and addressing root causes.Strong negotiating and critical thinking skillsMust have a flexible schedule and willing to put in extra time as needed.About AriatAriat is an innovative, outdoor global brand with roots in equestrian performance. We develop high-quality footwear and apparel for people who ride, work, and play outdoors, and care about performance, quality, comfort, and style.The hourly range for this position is $31.25 - $32.69 per hour.The salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data for geographic locations. Ariat in good faith believes that this posted compensation range is accurate for this role at this location at the time of this posting. This range may be modified in the future.Ariat's holistic benefits package for full-time team members includes (but is not limited to):Medical, dental, vision, and life insurance optionsExpanded wellness and mental health benefitsPaid time off (PTO), paid holidays, and paid volunteer days401(k) with company matchBonus incentive plansTeam member discount on Ariat merchandiseNote: Availability of benefits may be subject to location & employment type and may have certain eligibility requirements. Ariat reserves the right to alter these benefits in whole or in part at any time without advance notice.Ariat will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local laws. Ariat is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis protected under federal, state, or local law. Ariat is committed to providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, email human.resources@ariat.com.Please see our Employment Candidate Privacy Policy at www.ariat.com/careers to learn more about how we collect, use, retain and disclose Personal Information.Please note that Ariat does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agreement, Ariat will not consider or agree to payment of any referral compensation or recruiter/agency placement fee. In the event a recruiter or agency submits a resume or candidate without a previously signed Agreement, Ariat explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of Ariat.