Field Service Technician, Mechanical, FFG/DRO - BASED IN CANADA (Toronto, Montreal, Ottawa)
Do you want to be a part of a Global organization within the packaging industry? Did you know that around half of the packaging used today has been touched by a BOBST machine? At BOBST we put customer service at the heart of everything we do, and we are looking for a new team member to join us to provide world class service for world class machines!We are seeking an experienced Field Service Technician (FST), Mechanical, for the Corrugated Board, Flexo Folder Gluer and Rotary Die-Cutting product line. The FST provides timely and efficient machine repairs and installations primarily for customers in the Corrugated Board product line. This individual will serve as the front-line representative for the BOBST product range.90% TRAVEL REQUIRED – Candidates must have flexibility to travel extensively throughout Canada and the US. Ideal candidate located within 1 hour from a major international airport.The FST is at the core of an extensive support network of service personnel worldwide. This trusted advisor is the key customer representative, responsible for confirming, clarifying, and meeting the customers’ expectations at every stage of contact and on every service, project relating to our machines. The FST possesses a strong background in the principles of electrical & mechanical engineering. They think logically and enjoy solving problems with creativity, diligence and above all else, focus on excellent customer service.Education:Technical school or college related to mechanics, technology science, Mechanical Engineering, Mechatronics EngineeringCompensation & Benefits:In good faith and in alignment with current market data, the base salary for this position is estimated to range between $75,000 - $90,000k CAD annually, depending on experience and qualifications.In addition to the base salary, this role is eligible for:Overtime Pay (OT)Per diem allowance during travelTravel time compensationComprehensive health, dental, & vision insuranceRegistered Retirement Savings Plan (RRSP)Vacation and holiday payOngoing training and development opportunitiesPlease note: This is not an exhaustive list of all benefits available. Additional programs and perks may apply depending on eligibility and location.Key Skills & Attributes:Minimum of 5 years’ experience in the packaging industry or finishing converting industry working as a Mechanic on Flexo folder-gluersBackground in mechanical engineeringDiagnosing faults and make recommendations in customer environment.Knowledge of hand and power toolsTo be considered for this role, candidates should have –Strong analysis skills and attention to detailIndependent, responsible work styleStrong communication and interpersonal skillsAbility to multi-task in a dynamic environmentFluency with metric systemFor more than 130 years, and over 50 countries, BOBST has always been at the forefront of innovation and we want to accelerate connectivity, digitalization, automation and sustainability to make packaging better than ever.BOBST is one of the world’s leading suppliers of equipment and services to packaging and label manufacturers in the folding carton, corrugated board and flexible materials industries. Join our highly qualified staff and together, let’s shape the future of the packaging world.Principle Responsibilities:Machine Service (electrical & mechanical), including the repair and installation of new machines, relocation of existing equipment, customer training, preventative maintenance, ordering parts necessary to perform installations and repair, troubleshooting problems and proactively recommend the necessary service and maintenance programs.