Sales Engineer

About Us Ebon Solutions LLC (Ebon Solutions) is a subsidiary of Ebang International, a Singapore-based and NASDAQ-listed leader in semiconductors. Ebon Solutions benefits from the financial resources of Ebang and it’s more than a decade of experience in advanced application-specific integrated circuit (ASIC) chips and silicon manufacturing technology. Ebon Solutions is expanding it’s portfolio to include high performance electrical transformers, other products, and services to help reduce supply chain disruptions, speed up needed infrastructure and help improve the energy technology industry. Why Join Us? At Ebon Solutions, we will welcome you from the start. Your colleagues will ensure that you quickly integrate into the team, feel comfortable, and can quickly identify with the company. About The Role Ebon Solutions has an exciting opportunity for a Sales Engineer who will be responsible for interfacing with Customers (current and potential) in an effort to achieve revenue growth and customer acquisition objectives set by the Company. The Sales Engineer will also review customer specifications, assist in determining and understanding client equipment needs, generate quotes, and engage in follow up conversations with the customer regarding open opportunities. Working closely with the Sales Manager to ensure proper and accurate coverage of specific customer accounts. This role is based in an office in the Frisco/Plano (TX) area. Further details regarding role-specific requirements will be shared during the interview process. What You’ll Do The ideal candidate will analyze and interpret customer specifications and generate quotations using advanced knowledge of Engineering capabilities/requirements and Product; work with customers to understand and assess equipment needs, making recommendations as needed; provide excellent Sales and Engineering Service, including Technical Support, as needed; engage in follow up conversations with customers and potential customers to convert open opportunities into sales orders; collaborate with Engineering Team and Purchasing Team to ensure that pricing structures are appropriate; maintain accurate records in customer relationship management software; collaborate with other Team members to establish additional avenues for acquiring new customers and plans for meeting goals; attend daily/weekly internal Sales Meetings; provide guidance and solve technical problems to provide an efficient environment for project implementation; identify resource and equipment requirements, efficient capacity planning and hardware availability; and provide technical training to teams when required and serve as a technical mentor to team members. What We Offer Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, a 401(k) plan with company match, and company sponsored basic group life, AD&D, short-term, and long-term disability insurances. Ebon provides vacation days (in, twelve paid holidays, one floating holiday, and sick leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock. Other voluntary benefits include Aflac and Spot Pet Insurance. About You What You’ll Bring Bachelor’s degree in computer science, electrical engineering, or equivalent technical discipline. 3-5 years of sales and/or customer service experience with transformer industry preferred. Demonstrate capability in three main areas: Team Support, Technical Excellence and Innovation. Possesses good knowledge of different transformer systems, and various compatibility requirements. Experience in troubleshooting, development processes and ability to understand and implement requirements. Proficiency in handling the most complex of technical development concepts, latest software tools and technologies, strong database concepts and designing techniques. Ability to influence and negotiation skills. Proficiency Microsoft Office experience; Word, PowerPoint and Excel. Here’s What You’ll Need To Be Successful Ability to solve problems and make decisions in the face of ambiguity. Team oriented. Detail oriented and comfortable working in a fast-paced environment. Superior organization skills and dedication to completing projects in a timely manner. Ability to provide effective feedback. Work Authorization Required to be authorized to work lawfully in the US. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Experience: transformer industry customer service: 3 years (Required) sales: 3 years (Required) Work Location: In person