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ServiceNow Technical Architect
Minneapolis, MNMarch 31st, 2026
Technical Architect With The Servicenow Business GroupA global professional services organization, which includes being a vital services partner to the world's major cloud providers ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
You Are
As a Technical Architect with the ServiceNow Business Group you are an experienced innovator of new applications in ServiceNow. You can architect system solutions with ServiceNow and describe the solution with ease.
You're willing to roll up your sleeves to develop new solutions for our clients
Experienced advisor to the C-Suite, crafting the best solutions to meet their business needs.
Provide leadership oversight on critical ServiceNow programs at Fortune 500 clients.
You are a continuous learner, taking advantage of new learning opportunities. You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
Able to identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
The Work
Drive the continuous improvements of our implementation methodology and service offerings based on client experiences.
Technical Architects can expect to manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity.
You are someone that is process oriented and prefers order over chaos.
You are comfortability asking for help from peers and Subject Matter Experts when needed.
Strong background working with Enterprise Software companies and/or Consulting companies
Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Here's What You Need:
Minimum 8 years knowledge and experience working with ServiceNow in Development & Technical Architecture capacity.
Minimum of 8 years' experience directly driving IT transformation & strategy planning. Preferably in a high-tech consulting environment.
Minimum of 4 years' leading teams of ServiceNow Developers as a technical manager and mentor.
Minimum of 4 years' experience implementing & enforcing standards, such as: code reviews & architectural reviews.
Minimum of 6 years' experience with advanced scripting skills JavaScript, SQL
Minimum of 6 years' experience with Agile methodologies like SCRUM, Kanban & Wagile.
At least three ServiceNow certifications- System Admin, Application Developer and ITSM preferred.
Bachelor's degree or equivalent (minimum 12 years) work experience. If associate degree, must have minimum 6 years' work experience
Bonus Points If:
You have database experience
Cloud migration experience
ITIL Certified
Experience integration ServiceNow with AWS or Azure
Experience building prototypes
Strong interpersonal skills, customer centric attitude
Proven team player and team builder
Strong organizational and analytical skills
Familiarity with SaaS deployments and its supporting architecture
A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
Professional Skill Requirements
Excellent communication skills (both written and verbal) with strong presentation and facilitation skills
Proven ability to build, manage and foster a team-oriented environment
Proven ability to work creatively and analytically in a problem-solving environment
Desire to work in an information systems environment.
Excellent communication (written and oral) and interpersonal skills.
Excellent leadership and management skills.
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