Client Engagement Specialist | Training & Development | USA ( Remote)

You’ve built strong experience in customer success, client services, or training and development.You understand how to communicate clearly, manage relationships, and support others through structured processes and learning environments.At a certain point, many professionals begin looking for a role that offers more flexibility, while still making full use of those strengths.This position is suited to experienced professionals looking to apply their background in client engagement and training within a remote-based role in the education, media, and events sector.This role combines client engagement with structured training and development, supported by established systems and workflows.You’ll be supported by structured systems, digital tools, and ongoing collaboration, with a clear focus on consistency, communication, and client engagement.What You Will Be DoingBuild and manage client relationships with a focus on ongoing engagement Communicate with prospective and existing clients across digital platforms and scheduled calls Apply structured training and communication processes within a client-facing environment Follow established systems and workflows Participate in ongoing training, development, and team collaboration Who This Suits5–10+ years in customer success, account management, client services, hospitality, or similar Experience in training, onboarding, facilitation, or team development is an advantage Strong communicator with the ability to build rapport and trust Comfortable working independently in a remote-based role Organised, self-directed, and consistent in execution Open to ongoing professional development Additional DetailsThis is a structured role within a professional environment, supported by established systems and processes.It may suit individuals who are comfortable managing their own workflow while maintaining consistency in communication and delivery.