Manager, HR Shared Services
Position SummaryAs the Manager, HR Shared Services you will lead the day-to-day operations of the HR Shared Services team, driving process excellence and operational efficiency across core HR functions. You will combine strategic thinking with hands-on execution to optimize HR service delivery, strengthen data analytics, and integrate technology to transform how HR supports the organization. Key focus areas include HR operations and process management, compensation administration, compliance and risk management, HR data analytics and reporting, and HR technology and innovation.Key ResponsibilitiesOversee daily HRSS operations ensuring timely, accurate service deliveryDrive process improvements and implement enhanced workflowsDevelop and maintain HR policies, procedures, and documentation for consistency and complianceManage compensation programs including salary administration, market benchmarking, and annual review cyclesConduct compensation analysis to ensure competitive, equitable pay practicesMonitor regulatory changes and lead HR audit activitiesDevelop HR dashboards and analytics for data-driven decision makingPrepare operational metrics reports for leadershipEvaluate and implement HR technology solutions; lead AI integration into HR processesStay current on HR technology trends and recommend innovationsCoach, develop, and manage team performance while fostering collaborative, continuous improvement cultureRequirementsEducation: Bachelor's degree in Human Resources, Business Administration, or related fieldExperience:5+ years progressive HR experience with 2+ years in supervisory/lead roleHR shared services or center of excellence model experienceStrong knowledge of HR processes, employment law, and complianceWorking knowledge of AI applications and emerging HR technologyAdvanced Excel and data analysis proficiencyUKG Pro or similar HRIS platform experienceCore CompetenciesProcess optimization • Technology proficiency • Analytical problem-solving • Attention to detail • Collaboration and team orientation • Project management • Strong communication across all organizational levelsLocation: Duluth, GA or Tallassee, AL#HP1