Senior Operations Manager

Senior Operations ManagerThe Senior Operations Manager is a key leader within the adidas North American Supply Chain organization, responsible for managing operations for our ecommerce and retail Distribution Center. This role ensures productivity and service level targets are achieved while driving continuous improvement initiatives that enhance efficiency and reduce costs. You will have the opportunity to make a significant impact on adidas' fastest-growing channels and help shape the future of our supply chain.Key ResponsibilitiesLead all Distribution Center operations to achieve productivity, service level, and quality targets.Develop and manage the annual budget and cost per unit for the Distribution Center.Drive strategic initiatives to improve cost structure and customer experience.Maintain expertise in WCS and WMS platforms, providing guidance and support to operations and IT teams.Report on operational metrics to evaluate performance in productivity, quality, safety, and service levels.Key RelationshipsDistribution Directors, Transportation, Finance, Customs, and Distribution Center leadership teams.Knowledge Skills and AbilitiesExperience leading high-volume ecommerce operations with direct ownership of consumer experience. Strong analytical and data management skills with proficiency in Microsoft Office and advanced Excel. Excellent communication skills with the ability to interact effectively across all organizational levels. Demonstrated knowledge of supply chain technology solutions and end-to-end processes. Proven ability to manage budgets and deliver results in a dynamic environment.Requisite Education and Experience Minimum QualificationsBachelor's degree required; advanced degree preferred. Minimum of seven years of relevant experience in operations or supply chain management.What We OfferCompetitive benefits including medical, dental, vision, 401k with employer match, stock purchase plan, paid parental leave, education assistance, and flexible time off. Hybrid work policy with in-office collaboration Monday through Thursday and remote flexibility on Fridays. Location: Wilkes-Barre, PA.