Senior Catering Manager - Aria
Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB
Step into a leadership role where big moments come to life! As Senior Manager of Catering, you'll partner with the Executive Director to lead the day-to-day operation of high-impact events while helping shape the strategy behind them. From driving revenue with our highest-profile clients to supporting Casino Marketing events, Company Activations, and Group Business, you'll be at the center of it all. You'll collaborate across teams to bring dynamic experiences to life while developing your team and elevating service standards. If you thrive in a fast-paced environment where no two days are the same and every event is an opportunity to impress, this is your stage.
You will play a vital role in our mission to own the guest's experience and create WOW memories that they will carry with them far beyond their stay with us!
THE DAY-TO-DAY:
Directly manage high-revenue, high-profile convention clients, including food and beverage programs, menu planning, event setup, décor budgets, and billing details to ensure overall program success
Lead and oversee daily operations of the Catering team, including event execution, coaching staff performance, and providing ongoing feedback, recognition, and corrective guidance
Drive revenue and mitigate risk by reviewing space availability, negotiating and monitoring contracts, writing discount clauses, and implementing strategies to target off-peak dates while building strong client relationships
Assist the Director in achieving annual budget and monthly forecasting goals through reporting, competitor analysis, and the development and implementation of new products, services, technologies, and marketing strategies (including weddings and social events)
Maintain accountability for guest service and brand standards by modeling professional behavior and refining service expectations for both internal and external interactions
Support the Director in establishing, implementing, and enforcing Catering departmental policies and procedures
Oversee Human Resources responsibilities for the team, including hiring, staffing evaluations, training, performance management, succession planning, and fostering a collaborative, respectful, and high-performing work environment aligned with diversity commitments
THE IDEAL CANDIDATE
Must be 21 years of age or older
Bachelor's Degree preferred
Two (2) years of prior relevant experience in Catering, Conventions and/or Banquet Services
Proven ability to service high-touch Social, Philanthropic clientele, with experience supporting Casino Marketing and Corporate Group Management
Expert working knowledge of food, wine and beverage service including menu development
Prior experience in a luxury resort or upscale hospitality setting strongly preferred
Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
THE PERKS & BENEFITS:
Health & Income Protection benefits (for eligible employees)
Professional and personal development opportunities through employee programs and network groups
Free meals in our Aria employee dining room
Free parking on and off-shift at all MGM Resorts properties
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts
VIEW JOB DESCRIPTION
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11356
Are you ready to JOIN THE SHOW? Apply today!