Family Engagement Coordinator, Alpha - $100,000/year USD

NOTE: This position is onsite and requires you to be physically present in NYC.Alpha School is transforming the possibilities of education. Combining AI-driven learning, mastery-based progression, and exceptional guides, Alpha enables students to explore deep interests while delivering extraordinary academic results.In this position, you will guide each family's experience from initial outreach through enrollment, ensuring that every touchpoint embodies Alpha's precision, warmth, and high standards. You will manage day-to-day correspondence, organize impactful admissions events, and keep applicant records accurate to support informed decision-making.If you excel in a mission-driven, fast-moving setting—where responsiveness, structure, and accuracy have a direct effect on family experience and enrollment outcomes—this hybrid role provides both remote flexibility and consistent in-person involvement at admissions events.What You Will Be DoingManage and respond to the admissions inbox, delivering timely, considerate, and polished communication to prospective families (both virtually and face-to-face)Handle and monitor digital admissions documentation with outstanding attention to detailAttend all admissions events, including information sessions, shadow days, and community gatherings, both online and on campusWork directly with Lead Guides to arrange student shadow day visitsMaintain admissions platforms, records, and follow-up workflows with accuracy and consistencyWhat You Won’t Be DoingShape admissions policy or render final admissions decisionsFunction in a strictly administrative capacity with no direct family contactNavigate a slow-moving, heavily bureaucratic structurePrioritize relationship development without disciplined execution and follow-throughFamily Engagement Coordinator Key ResponsibilitiesThis role ensures that a smooth, high-conversion admissions process fuels robust enrollment and family satisfaction across Alpha's campuses.Basic Requirements2+ years of customer-facing experienceProven administrative and organizational capabilities; you are dependable and detail-orientedHigh attention to detail and demonstrated experience managing accurate applicant records or CRM dataComfortable managing the balance between remote work and in-person campus dutiesAble to adjust rapidly and succeed in a dynamic, mission-driven settingAuthorized to work in the US and available to work in-person in NYC; NY or willing to relocateNice-to-have RequirementsExperience in education, enrollment management, or school operationsBackground facilitating admissions events or high-touch onboarding experiencesEase working in rapidly evolving, tech-enabled settingsAbout AlphaWant to join a learning rebellion that’s transforming the traditional classroom? Alpha School is on a mission to reshape education with a bold approach that harnesses AI to accelerate learning and unleash student potential.They don’t play by the old rules. Alpha is creating a new paradigm where students master core academics in just two hours a day, freeing up time for hands-on, passion-driven learning that truly prepares them for the real world.Alpha School is rewriting the rules of education.Sounds too good to be true? It’s not. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!Working with usThis is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $50 USD/hour, which equates to $100,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.Crossover Job Code: LJ-5719-US-SantaBar-FamilyEngageme.014