Director of Client Enrollment, Alpha - $200,000/year USD

Most enrollment positions are designed to drive numbers. This one is designed to uphold quality.Alpha is constructing one of the most forward-thinking school models globally. Our campuses integrate demanding academics, technology-enhanced instruction, and elevated expectations for both learners and educators. Students routinely progress ahead of national averages, supported by measurable results. Afternoons shift focus toward exploration, autonomy, and practical competency development. The model delivers. But success depends entirely on family alignment.This is your mandate.You will manage the complete enrollment cycle for a campus, starting with initial outreach and concluding with onboarding. This is not a pass-along function. You are accountable for the family's perception of Alpha, their comprehension of our approach, and ensuring enrollment choices are driven by the right motivations. You will evaluate compatibility, facilitate meaningful dialogue, and advise against enrollment when circumstances warrant it. The objective is not filling seats. The objective is strategic fit.We welcome applicants from elevated service sectors outside conventional education: independent schools, competitive admissions programs, upscale hospitality, executive coordination, exclusive membership communities, or entrepreneurial operators who have directly stewarded high-stakes client experiences from inception to completion. What counts is your capacity to execute a detailed, phased engagement with discernment, transparency, and accountability.If your career has centered on delivering exceptional service in settings where credibility, confidentiality, and experiential quality shape reputation, this position will resonate—only now applied to work that drives measurable impact.This is a full-time, salaried, on-site position. We are currently hiring across Santa Barbara, Santa Monica, San Francisco, Palo Alto, Piedmont, Palm Beach, Charlotte, and Raleigh. Relocation assistance is provided.What You Will Be DoingDirecting the complete enrollment experience for prospective families, from initial inquiry to successful onboarding.Facilitating discovery conversations to evaluate alignment before offering recommendations or advancing to subsequent phases.Overseeing 20+ concurrent family engagements across varying stages of the enrollment funnel, maintaining full transparency on progress and required actions.Delivering campus visits, observation sessions, and commitment discussions that articulate outcomes, standards, and ideal candidate profiles.Ensuring precise CRM documentation and enrollment tracking (HubSpot and SIS) to enable forecasting, prioritization, and sustained service excellence.What You Won’t Be DoingDeploying transactional or coercive enrollment strategies.Accepting families with poor alignment in order to meet quotas.Supervising large teams or operating within complex hierarchical structures.Handing off responsibility for the family journey across multiple departments or individuals.Performing this role remotely. The position is campus-based by intention.Director Of Client Enrollment Key ResponsibilitiesDesign and deliver a trust-centered, highly selective enrollment process that secures the right families while safeguarding the integrity and academic performance of the Alpha model.Basic Requirements3+ years providing elevated, individualized service in contexts where service excellence directly influences organizational reputation (education, luxury hospitality, executive support, premium membership, or independently operated service businesses).Proven ownership of a complete client, admissions, or enrollment lifecycle from initial engagement through final onboarding.Experience concurrently managing 20+ client, guest, or family accounts across multiple stages, supported by a reliable tracking and prioritization framework.Capacity to share specific instances of consultative judgment, including occasions where you advised against your offering when alignment was absent.Professional writing proficiency with senior leaders, high-net-worth clients, or discerning audiences.Willingness to reside in or relocate within 60 days to one of these locations: Santa Barbara, CA; Santa Monica, CA; San Francisco, CA; Palo Alto, CA; Piedmont, CA; Palm Beach, FL; Charlotte, NC; or Raleigh, NC.Authorized to work in the United States without visa sponsorship.Nice-to-have RequirementsExperience within selective independent school admissions or enrollment for competitive programs.Background in upscale hospitality, VIP client services, or executive-level coordination.Experience designing or optimizing enrollment workflows, standard operating procedures, or service benchmarks.Proficiency leveraging data and CRM analytics to enhance enrollment quality, not merely throughput.About AlphaWant to join a learning rebellion that’s transforming the traditional classroom? Alpha School is on a mission to reshape education with a bold approach that harnesses AI to accelerate learning and unleash student potential.They don’t play by the old rules. Alpha is creating a new paradigm where students master core academics in just two hours a day, freeing up time for hands-on, passion-driven learning that truly prepares them for the real world.Alpha School is rewriting the rules of education.Sounds too good to be true? It’s not. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!Working with usThis is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.Crossover Job Code: LJ-5531-US-SantaBar-DirectorofClie.003