Massachusetts Licensed Member Advocate
Occupations:
Customer Service RepresentativesPatient RepresentativesInsurance Sales AgentsInsurance Claims and Policy Processing ClerksSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelIndustries:
Civic and Social OrganizationsBusiness, Professional, Labor, Political, and Similar OrganizationsBusiness Support ServicesHome Health Care ServicesPostal ServiceA company is looking for a Remote Member Advocate.Key ResponsibilitiesAssist members by answering questions and resolving issues related to their medical and dental packagesParticipate in a structured training program to gain knowledge about the health insurance industryWork in a fast-paced service center environment, primarily handling calls from membersRequired QualificationsHigh school diploma or equivalent required1+ years of customer service experience with frequent communication with customersStrong familiarity with technology, including Microsoft Office applicationsAbility to work within the Eastern Standard Time zone