ServiceNow Developer

Overview In this role you design, develop, and maintain the ServiceNow Hardware Asset Management (HAM) capability to optimize asset lifecycle processes. You will collaborate with ITAM, Operations, Procurement, and other stakeholders to turn asset data into value. You’ll build HAM workflows, integrations, and self-service portals while ensuring data integrity in the CMDB. The position offers remote work with a focus on scalable, automated solutions that support IT asset management across the organization. Compensation / Benefitsmedical, dental, and vision insuranceflexible spending or health savings accountlife and AD&D insuranceshort and long term disabilitypaid time off401k with company match ResponsibilitiesDesign, development, and customization of ServiceNow HAM (workflows, Flow Designer, business rules, UI policies, scripts)Implement and maintain HAM capabilities (lifecycle, procurement, inventory, refresh, disposal)Build and enhance Service Portal for self-service asset requests and reportingEnsure data integrity in CMDB including CI relationships and attributesDevelop and maintain integrations between HAM and external systems using REST/SOAP, MID Servers, and data sourcesCollaborate with ITAM and business stakeholders to translate requirements into technical solutions and automate HAM processesProvide expert-level support, troubleshooting, and issue resolution for HAM and integrationsPerform health checks, performance tuning, and apply upgrades/patchesCreate and maintain technical documentation, adhere to best practices and security guidelinesParticipate in code reviews and provide constructive feedback Key requirementsMinimum 12 years of experience with duties described5+ years in ServiceNow platform development (JS, UI Actions, UI Policies, Client Scripts, Business Rules, Script Includes, Workflows, Flow Designer)3+ years with ServiceNow HAM implementation and configuration2+ years integrating ServiceNow with external systems using REST/SOAP, JSON, XML, MID ServersAbility to obtain and maintain a Secret clearanceStrong analytical and problem-solving abilitiesExcellent verbal and written communication for technical-to-non-technical translationTeam collaboration and stakeholder managementServiceNow HAM, ITAM, ITSM, CMDBJavaScript, UI Actions, UI Policies, Client Scripts, Business Rules, Script IncludesWorkflows and Flow Designer