Information Technology Analyst

IT Analyst (Full‑Time, Permanent) The Opportunity 61 Commodities is a global commodity trading firm where technology is critical to day‑to‑day operations, risk management, and business execution. We are hiring an IT Analyst to strengthen IT’s capacity and operational resilience across our global offices. This is a full‑time, permanent role reporting to the Head of IT, designed to provide hands‑on support while owning key operational and systems responsibilities. The role combines Infrastructure Support and Business Analysis, and is best suited to someone who enjoys working across technical and business problem‑solving in a fast‑paced, operationally critical environment. What You Will Do Infrastructure Support Provide day‑to‑day desktop and end‑user support across all offices Manage and escalate MSP tickets, holding vendors accountable to service levels Monitor and maintain core infrastructure, including network, servers, and endpoints Coordinate and deliver IT projects from initiation through execution Execute employee onboarding and offboarding, including access provisioning and orientation Manage IT vendor onboarding, contracts, and ongoing performance Maintain equipment inventory and lifecycle management Produce operational reporting and metrics for IT leadership Support technology workstreams related to acquisitions and integrations Business Analysis Own escalation and coordination with vendors supporting business applications Administer access and permissions across business systems Gather, document, and translate business requirements into technical changes Manage application‑related projects and cross‑functional delivery Maintain and prioritize the IT backlog across infrastructure and application initiatives Support change management for system rollouts and upgrades Assist with technology due diligence and integration during acquisitions What We Are Looking For Required 2–4 years of experience in an IT support, systems, or analyst role Strong working knowledge of Microsoft 365 Experience managing IT vendors or third‑party service providers Ability to gather business requirements and translate them into technical solutions Strong organizational skills with the ability to manage multiple priorities Clear written and verbal communication skills across technical and non‑technical stakeholders Preferred Experience in trading, financial services, or other time‑sensitive operational environments Familiarity with commodity trading platforms or ETRM/CTRM systems Exposure to compliance‑driven IT environments (e.g., SOC 2, NFA, CFTC) Support of Azure, Exchange, Teams, SharePoint, Intune Experience supporting multi‑office or multi‑jurisdiction environments Project management experience (formal certification not required) What Success Looks Like First 90 days:You understand 61C’s infrastructure, vendors, and business systems, providing reliable support with minimal escalation. Within six months:You independently manage the IT backlog, execute projects, and act as a trusted resource across the business, materially extending IT’s capacity and reducing operational risk. Why Join 61 Commodities Work in a lean, high‑impact IT team with real ownership Exposure to global operations and business‑critical systems Opportunity to grow with the firm as technology and complexity scale