Sales Renewals Representative

US Sales Renewals Team RepOur organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please follow the next steps. This role is "On-Site" at the location detailed in the job post.Our employer partner is looking for a US sales renewals team rep, to join their team based in Alpharetta, GA and Campbell, CA responsible for driving renewal rates across North America. On our team, you will execute strategies to increase customer loyalty, improve renewal retention rates, and drive innovative ways to cross-sell and up-sell our products. This position reports into a Renewals Sales Manager.What You'll Be Working OnResponsible for a specific territory that drives sales revenue through contract renewals to maintain our high renewal close rateConduct outbound calls and emails to make customers aware of their upcoming renewal and renewal options 90 120 days in advanceCreate and provide proposals, negotiate, and supply any related documentation and/or information at least 60 days in advance to facilitate the renewalUse Salesforce CRM System to document all customer activity, manage pipeline and forecastIdentify upsell opportunities within customer accounts and partner with a sales representative to closeCollaborate with the Customer Success, Channel, and Sales teams to understand existing sales motions, identify special customer issues, and ensure customer satisfactionProactively monitor, identify risk points, and track and resolve issues to drive customer renewalsResponsible for achieving monthly/quarterly revenue targets through accurate forecasting and sales skills.What You Bring To The RoleHighly organized, able to prioritize and have good time management skillsExcellent customer service and communication skills.Strong business acumen and a clear track record of driving execution, delivering operational excellence within a renewal's environment.A passion for collaboration and a basic understanding of the Internet security technologyTeam oriented with ability to succeed.Drive, conscientiousness, and perseverance to conduct outbound sales contacts daily.Able to track information accurately and have a strong attention to detailA self-starter, high energy and results orientedWhat You'll Get From UsA team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility there are opportunities for cross training and the ability to attain your next career step within Barracuda.Equity, in the form of non-qualified optionsHigh-quality health benefitsRetirement Plan with employer matchCareer-growth opportunitiesFlexible Time Off and Paid Time Off benefitsVolunteer opportunities