Dispatcher / Administrative Assistant

Dispatcher / Administrative Assistant Amaral Bus Co., Inc. – Westport, MA Amaral Bus Co., Inc. is a fast-growing, local, family-owned company, and we’re looking for a reliable, self-motivated team member to join our front office! If you have a positive outlook and thrive in a fast-paced environment where no two days are the same, this is the perfect role for you. We are looking for a Dispatcher/Administrative Assistant to handle a variety of clerical tasks while assisting with the vital logistics of daily dispatching. We provide a supportive atmosphere and are happy to train the right candidate for industry-specific certifications. Compensation & Benefits Pay: $25.00 – $35.00 per hour Job Type: Full-time Schedule: Monday–Friday (No weekends!) Shift options include: Split Shift (6:00am–9:30am & 12:30pm–5:00pm). Benefits: Health and Dental Insurance Paid Time Off (PTO) Retirement Plan Referral Program Paid Training for CDL/7D credentials Key Responsibilities Dispatch Operations: Assist with radio dispatch calls, create daily routes/charter orders, and ensure staff are updated on route changes. Communication: Answer and direct phone calls; provide excellent customer service via phone, email, and in person. Administrative Support: Manage filing systems, process in-service license renewals, and assist managers/drivers with paperwork. Documentation: Write and distribute memos, letters, and forms; maintain office policies and procedures. Skills & Qualifications Proven Experience: Prior experience as an administrative or office assistant is preferred. Tech Proficiency: High comfort level with MS Office (Word/Excel), Google Drive, and office equipment. You should be able to navigate technology independently. Soft Skills: Excellent time management, ability to multi-task, and strong problem-solving skills. Local Knowledge: Strong knowledge of roadways in Southeastern Massachusetts and Rhode Island is a major plus! Attitude: A positive team player who takes initiative and can work independently when needed. Attendance: Must have good to perfect attendance. Requirements License: Valid MA or RI Driver’s License and reliable transportation. Compliance: Must pass a clean CORI background check. Certification: Must hold (or be willing to obtain) a CDL Class B with School Bus & Passenger Endorsements and a 7D/PTV certificate. Note: Post-college graduates are encouraged to apply! We will train the right candidate for all necessary licensing. Job Type: Full-time Pay: $25.00 - $35.00 per hour Expected hours: 40 per week Benefits: Dental insurance Health insurance Referral program Retirement plan Work Location: In person