Remote Technical Support Specialist
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Upwork is seeking Support Representatives to provide direct support to users via phone and email. This remote role focuses on answering how-to questions and technical troubleshooting for Sideline and Focus products. Candidates should have prior tech support experience, problem-solving skills, and familiarity with CRM platforms like Salesforce and Zendesk. A reliable PC or Mac and a quiet work environment are essential for success.
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