General Manager
2nd Star Tavern is a place where people of all ages come to enjoy good eats, cold drinks, support local sports teams and spend time with their peers in a welcoming environment. You’ll feel at home as soon as you walk in.
We’re looking for a passionate and experienced General Manager to lead and oversee the daily operations of the restaurant, ensuring a seamless guest experience and a positive work environment for our team.
Position: General Manager
Duties
Provide quality, and genuine, hospitality in a timely manner
Ensure that guests feel important and welcome in the restaurant
Ensure the excellence of the service and hospitality provided by the entire team
Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
Ensure effective hiring, training, development, promotion and performance management
Guide all unit departments in upholding the excellence and efficiency of the business operations
Manage all P&L considerations according to budget; verifying all payroll on a per pay period basis
Ensure the business delivers on the brand promise while achieving desired profitability
Develop and implement creative strategies for revenue enhancement and cost containment
Running hands‑on shifts during volume periods
Adheres to, and ensures all team‑members adhere to, all company safety and sanitation policies and procedures
Other duties as assigned
Requirements
Passion for food and ensuring an excellent dining experience for all guests
Energetic and genuine positive attitude while interacting with team‑members and all guests
7+ years of experience in Restaurant/Hospitality Leadership preferred
Proficient knowledge of systems and processes in food cost management
Strong financial acumen
Ability to lead and empower a team
Excellent communication skills to effectively work and guide the management team and team members as well as speaking with guests
Ability to taste and evaluate food and beverage products
Must be flexible with schedule and able to work different shifts and shifts with undefined end times
Be able to reach, bend, stoop and frequently lift up to 20+ pounds
Be able to work in a standing position for long periods of time
We strive to embrace what makes each one of us unique; we each have our own story, and there is only one YOU. We believe that celebrating and embracing this philosophy makes for a better world! Whether looking at our current staff or future team members, we believe that everyone has something to offer, and our employment practices reflect that. Whether by mandate or not, we never have and never will make our employment decision based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you are passionate about food and hospitality, we may be the place for you!
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