Shipping Coordinator

Position SummaryPrepares and processes inventory receipts and customer shipments in accordance with company procedures, customer routing guides, and carrier requirements.Key Job ResponsibilitiesRequest on time routing for multiple customers based on routing guides and individual customer web sites (Vendor Central, Retail Link, MacysNet etc.) Create daily BOL and shipping documents specific to the customers Respond to internal/external customers and carriers regarding carrier or containers delays, missed pickups, or delivery issues Review and Interpret Route Guides for changes to requirements to avoid chargebacks. Includes customer contact for clarification and negotiations of terms. Execute route guide requirementsSchedule daily TL and LTL carrier pickups for all outbound shipments Check in drivers at window based on type of delivery or pickup requirements Assign carriers and containers to specific loading door Print and distribute BOLs Monitor and follow-up by hour carriers that are late and update or reschedule appt time Email customer information to designated locations as required Close BOLs to generate invoicing and ASNs Manually enter shipping information and send ASNs for Customers where Totes has not developed EDI capabilities using web based interface (SPS Commerce) Create daily outbound shipping schedule Track shipments for key customers or internal requests Support processing of PODs, Claims, and Chargebacks Handle Export shipping paperwork for international orders Punch and verify containers for inbound receivingMaintain spreadsheet for arrivals and departures of inbound containersCreate necessary receiving paperwork prior to arrival of inbound containers Cross train for logistics department proficiency. Cross functional assignments in DC Operations areas for coverage during peak and non-peak seasonsOther duties as needed and assignedOvertime when requiredPosition QualificationsEducationHigh school diploma or GED preferred.Relevant Work ExperiencePrior warehouse experience a plus.Retail LTL and TL Transportation experience with receiving and shippingExperience with Customer Route Requesting such as Retail Link/Vendor Central/TransplaceAbility to multi-task and quickly learn the shipping and receiving processes for multiple customers and vendorsCustomer service orientedExcellent written and verbal communication skills, organizational and time management skillsWMS/experienced. PKMS preferredMicrosoft Outlook, Excel and Word proficiencyDetail oriented; ability to prioritize and work under pressurePhysical RequirementsLift and carry 35 pounds average lifting is less than 10 poundsReach above shoulder level and bend down to floor levelSit at workstation for 8 – 10 hours per day.Monday-Friday 6am-2:30pm plus overtime as needed