Shipping Coordinator

POSITION SUMMARYPrepares and processes inventory receipts and customer shipments in accordance with company procedures, customer routing guides, and carrier requirements.KEY JOB RESPONSIBILITIES* Request on time routing for multiple customers based on routing guides and individual customer web sites (Vendor Central, Retail Link, MacysNet etc.)* Create daily BOL and shipping documents specific to the customers* Respond to internal/external customers and carriers regarding carrier or containers delays, missed pickups, or delivery issues* Review and Interpret Route Guides for changes to requirements to avoid chargebacks. Includes customer contact for clarification and negotiations of terms. Execute route guide requirements* Schedule daily TL and LTL carrier pickups for all outbound shipments* Check in drivers at window based on type of delivery or pickup requirements* Assign carriers and containers to specific loading door* Print and distribute BOLs* Monitor and follow-up by hour carriers that are late and update or reschedule appt time* Email customer information to designated locations as required* Close BOLs to generate invoicing and ASNs* Manually enter shipping information and send ASNs for Customers where Totes has not developed EDI capabilities using web based interface (SPS Commerce)* Create daily outbound shipping schedule* Track shipments for key customers or internal requests* Support processing of PODs, Claims, and Chargebacks* Handle Export shipping paperwork for international orders* Punch and verify containers for inbound receiving* Maintain spreadsheet for arrivals and departures of inbound containers* Create necessary receiving paperwork prior to arrival of inbound containers* Cross train for logistics department proficiency. Cross functional assignments in DC Operations areas for coverage during peak and non-peak seasons* Other duties as needed and assigned* Overtime when requiredPOSITION QUALIFICATIONSEducation* High school diploma or GED preferred.Relevant Work Experience* Prior warehouse experience a plus.* Retail LTL and TL Transportation experience with receiving and shipping* Experience with Customer Route Requesting such as Retail Link/Vendor Central/Transplace* Ability to multi-task and quickly learn the shipping and receiving processes for multiple customers and vendors* Customer service oriented* Excellent written and verbal communication skills, organizational and time management skills* WMS/experienced. PKMS preferred* Microsoft Outlook, Excel and Word proficiency* Detail oriented; ability to prioritize and work under pressurePhysical Requirements* Lift and carry 35 pounds average lifting is less than 10 pounds* Reach above shoulder level and bend down to floor level* Sit at workstation for 8 - 10 hours per day.Monday-Friday 6am-2:30pm plus overtime as needed