AI Operations Specialist (Claude / AI Automation) – E-commerce & Amazon Agency

About Us: Prolific Brands is a full-service e-commerce growth agency specializing in Amazon, Walmart, and TikTok Shop. We combine advertising, creative production, and fulfillment under one roof to help brands scale faster and more efficiently. We are now looking to bring on an AI Operations Specialist to help us integrate and scale AI across every part of our business. Role Overview: We are seeking a highly skilled AI Operations Specialist with hands-on experience using tools like Claude and other AI platforms to streamline workflows, automate processes, and build scalable systems within an agency environment. This role will be responsible for implementing AI across multiple departments including lead generation, SOP development, market research, and internal operations. Key Responsibilities: Implement AI tools (Claude, ChatGPT, etc.) across internal workflows and client deliverables Build and optimize SOPs using AI for various departments (Advertising, Creative, 3PL, Sales) Automate lead generation systems (cold email, scraping, enrichment, outreach workflows) Develop AI-driven market research systems for Amazon and e-commerce brands Create prompt libraries and internal AI playbooks for team use Identify inefficiencies in current workflows and replace them with AI-driven solutions Collaborate with leadership to scale AI initiatives across the company Train team members on AI tools and best practices Qualifications: Minimum 2+ years of hands-on experience working with AI tools (Claude, ChatGPT, automation platforms, etc.) Proven experience working with agencies (Amazon, marketing, or e-commerce preferred) Strong understanding of workflow automation tools (Zapier, Make, APIs, etc.) Experience building systems for lead generation and outbound campaigns Ability to create structured SOPs and documentation Strong problem-solving and systems-thinking mindset Excellent communication and ability to execute independently Preferred Experience: Experience with Amazon Seller Central, PPC, or e-commerce operations Familiarity with tools like Apollo, Instantly, DataDive, or similar Experience integrating AI into creative or advertising workflows Background in operations, systems building, or automation engineering Compensation: Competitive salary or contract rate (based on experience) Performance-based incentives available Why Join Prolific Brands: Work directly with leadership on high-impact initiatives Be at the forefront of AI implementation in e-commerce Opportunity to build systems that scale across multiple brands Fast-growing agency with strong client portfolio How to Apply: Please submit the following: Resume Portfolio or examples of AI systems/workflows you’ve built References from previous agency or relevant experience Pay: $15.00 - $18.00 per hour Work Location: Remote