Style Advisor - Miami Design District
Job ResponsibilitiesGivenchy, the epitome of audacity in luxury fashion, invites you to join as a Style Advisor. Immerse yourself in audacious collections and deliver personalized shopping experiences defining Givenchy’s legacy.Role OverviewA style advisor will strive to play a significant role in providing a personalized client experience and building strong client relationships, while meeting and exceeding sales targets.Key ResponsibilitiesConsistently achieve and exceed monthly/annual sales targetsMaintains personal accountability for individual performance objectivesApplies an omni-channel approach to recommend merchandise across all channelsConsistently stays up to date with current market trends and competitorsMust maintain understanding of the brand’s product knowledge for all product categories to best service client preferencesEmbody the Givenchy brand in each and every customer interaction with passion, enthusiasm while embracing our unique Givenchy Selling ceremonyUse their own unique STYLE in making guest experiences extraordinary, delivering memorable momentsDeepen and develop relationships with our guest to drive lifetime loyalty and spend to achieve and exceed monthly, quarterly and annual sales planCultivate new and existing guest with on-going communication: using personalized handwritten notes, phone calls, and emailsCapture customer data through “discovery” of each guestImplement best practices by optimizing hospitality and store amenities to create unique and personalized experiencesDrive business by being a styling visionary of seasonal product and key business essentialsTake proactive actions on the NPS performance and client feedbackIdentify loyal clients’ passions and social involvement in their community in order to create CSR opportunitiesPerform other duties as assigned: operations, visual merchandising, after care, inventory controlAdheres to all company policy and proceduresProfileQUALIFICATIONS 1+ years sales, retail, hospitality or cross-industry experience Proven history of driving sales and results Offer engaging client interactions Excellent communicator: written, speaking and listening Anticipate client desires and concerns Excellent time management Service oriented: actively looking for ways to support clients and co-workers College level education preferred Reports To: Boutique Manager OUR ENGAGEMENT / WHAT WE OFFER We believe in our talents and are committed to supporting and developing them throughout their careers. When you join Givenchy, you become a part of a luxury house that is a member of the LVMH Group, which comprises 75 luxury houses and boasts a robust HR culture: We support your career development within the House and career growth within the LVMH Group. We ensure the enhancement of each individual's skills and facilitate regular professional development discussions. We provide health insurance, access to LVMH private sales, and other benefits. We offer two days of home-office per week. We develop Corporate Social Responsibility reinforce the positive environmental and social impact. At our Maisons, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform crucial job functions.