Associate, Executive and Operations Support

Compensation: $60,000 - $75,000. Compensation commensurate with experience, education, and training.Benefits: Eligible position, including healthcare benefits.About USThe Institute for Families and Technology ('IFT') is a fast-growing nonprofit at the forefront of the movement to prioritize child safety and well-being in the use of digital technology. We unite communities, researchers, and policy makers across the political spectrum to develop and advance evidence-based solutions that address challenges of the digital age. We are a small, mission‐driven team committed to meaningful, high‐impact work — and we're building the infrastructure to grow.Position Overview:This is a full-time, hybrid role based in Washington, DC, for an Executive and Operations Support Associate. IFT is seeking a highly organized and proactive individual to support both the Executive Director and the organization's core operational functions. Responsibilities include providing administrative and operational support to leadership, coordinating schedules, managing communication, assisting with event and project planning, and ensuring the smooth execution of daily organizational functions. The role involves liaising with internal and external stakeholders to enhance operational efficiency and drive the organization's mission forward. Candidates should thrive in a fast-paced work environment and be solutions-oriented and eager to take initiative.Key Responsibilities:The following list is not intended to be a comprehensive list of the responsibilities of the position. Responsibilities may change without notice.Executive Support:Manage the Executive Director's calendar, scheduling, travel arrangements, and correspondence.Prepare meeting materials including agendas, briefing documents, and follow-up notes.Serve as a consistent and professional point of contact for funders, partners, and external stakeholders.Operations & Administration:Support and advise the Director of Operations on initiatives related to organizational effectiveness, operational strategy, cross-functional coordination, and information security, exercising discretion and independent judgement in evaluating options and recommending solutions.Support development initiatives including CRM and donor database record keeping, grant accounting, grant and report writing, publications/materials, and special event planning.Assist with financial management including budget development and tracking; preparation of monthly financial statements including profit/loss, cash flow, and balance sheet.Oversee and develop contracts and manage vendor agreements, resolving issues when they arise.Assist with implementing human resource functions including personnel policies and procedures; payroll processing; health care benefits; PTO; hiring and exiting processes; employee relations; and performance review procedures.Coordinate cross-team workflows to ensure projects move forward and deadlines are met.Streamline office operations such as inventory strategy, vendor and delivery coordination, and ensuring workspace standards are being met.Qualifications:This position is for individuals who are self-starters driven by mission-work, and:Bachelor's degree preferred1–3 years of experience in an administrative, project management, or account management capacity (nonprofit experience a plus, but not required)Exceptional organizational skills and attention to detailsAbility to manage complex calendars and balance multiple competing prioritiesProactive problem-solver able to anticipate needs and communicate effectively with stakeholdersComfortable working with confidential and sensitive informationFinancial and accounting experience a plus but not requiredOutstanding written and verbal communicationTeam player, leader, and eager to help where neededWilling to work flexible hours and be responsive when necessaryHigh level of motivation and ability to thrive in fast-paced environmentSkilled in Microsoft Office (Outlook, Word, Excel, PPT); experience with CRM platforms a plusGenuine interest in technology policy, child advocacy, or social impact workAbility to grasp new skills quicklyBackground Checks:Employment offers are contingent upon successful completion of a background check.