L1 Data Center Technician
Trident Consulting is seeking a "L1 Data Center Technician" for one of our clients. A global leader in business and technology services.Role : L1 Data Center TechnicianLocation : Reno, NVPay rate : $17/hr W2Type: ContractOverview:• 1-2 years exp Move servers and switches to required destination for installation.• Inspect servers and switches to make sure that they are not damaged in any way.• Smoke test servers to ensure that server is functioning as intended.• Install servers and switches and cable it according to provided wire map.• Make sure that all cables ran are bundled neatly and in accordance with client standards.• Double check with network admins to make sure everything is cabled correctly, and all connections are up.• Install additional components needed (NIC, Drive, Memory)• Assist in unboxing and prepping servers as needed• Auditing of servers and consumablesJob Description/ Responsibilities:1. Data Center Operations• Perform rack & stack of servers, network devices, and storage equipment• Handle cabling (fiber & copper) including labeling and cable management• Support installation, relocation, and decommissioning of hardware2. Hardware & Inventory Management• Receive and verify hardware shipments against purchase orders / delivery notes• Perform physical inspection of equipment for damages upon arrival• Maintain accurate inventory records (asset tagging, tracking, updates)• Manage spares inventory and ensure availability of critical components• Coordinate hardware returns (RMA), dispatch, and logistics tracking• Ensure proper storage, labeling, and documentation of all assets3. Incident & Request Handling• Provide L1 support for incidents and service requests via ticketing tools (e.g., ServiceNow)• Perform basic troubleshooting (L1 triage) for:• Server hardware issues• Network connectivity (Layer 1 checks)• Escalate issues to L2/L3 teams with proper logs and updates4. Remote Hands Support• Act as hands & eyes support for remote engineers• Execute tasks such as:○ Cable reseating○ Power cycling devices○ Console access setup○ Basic hardware replacement (as guided)5. Monitoring & Reporting• Monitor alerts from DC tools / dashboards• Update tickets with accurate troubleshooting steps and status• Maintain documentation, asset inventory, and audit records6. Compliance & Safety• Follow data center security and access protocols• Adhere to ESD, safety, and PPE standards• Ensure readiness for audits and compliance checksRequired Skills:Basic understanding of:• Networking fundamentals (IP, switching, patching)• Server hardware components• Fiber & Ethernet cabling• Familiarity with:• Ticketing tools (ServiceNow or similar)• Basic console tools (SSH, Putty)Soft Skills:• Strong coordination and communication skills• Ability to manage physical inventory and logistics tasks• Comfortable working in a 24×7 shift environment;• Attention to detail and documentation accuracyYears of Experience:4.00 Years of ExperienceAbout Trident ConsultingTrident Consulting is an award-winning staffing and consulting firm headquartered in San Ramon, CA. Since 2005, we’ve partnered with Fortune 500 and high-growth companies to deliver high-quality talent across technology, engineering, business operations, and professional services.We specialize in contract, contract-to-hire, and direct hire placements, supporting roles across IT, data & analytics, cloud, cybersecurity, finance & accounting, HR, operations, and more. With a strong focus on hard-to-fill and niche positions, our global recruiting engine enables us to deliver speed, quality, and scale.