Treatment Coordinator

OverviewBright Now! Dental supported by Smile Brands in Casselberry is seeking an experienced and professional Treatment Coordinator (TCC) to join our team. We are looking for a candidate with strong dental knowledge, excellent communication skills, and a passion for delivering outstanding patient care.This role is ideal for someone who understands the importance of treatment presentation, scheduling efficiency, insurance coordination, and creating a positive patient experience from start to finish.Schedule (days/hours)Monday through Friday 8am-5pm x1 Sat per monthResponsibilitiesPresent treatment plans clearly and confidently to patientsReview insurance benefits and provide accurate treatment estimatesVerify insurance coverage and explain financial responsibilitiesSchedule treatment appropriately based on dental procedure sequencingCoordinate patient care and maintain productive schedulingAnswer patient questions regarding treatment and financesWork closely with doctors and clinical staff to support case acceptanceMaintain accurate patient documentation and recordsDeliver exceptional customer service and communication at every patient interactionQualificationsDental experience REQUIREDStrong understanding of:Dental terminologyInsurance verificationTreatment plan estimatesScheduling sequence for dental proceduresExcellent customer service and communication skillsStrong organizational and multitasking abilitiesProfessional, dependable, and team-orientedKnowledge of Dentrix Ascend is a PLUSAbout UsBenefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at careers@smilebrands.com#FOBOInd26