Sales Coordinator
Malin's sales coordinators are important members of the sales team, supporting our sales representatives and coordinating all sales-related activities such as pre-sales processes, coordinating orders, preparing proposals and calculating rates to help achieve our targets. A sales coordinator acts as a liaison between the sales team and customers, handles customer inquiries, and helps ensure sales targets are met by coordinating resources and improving efficiency.The ideal candidate must have the ability to do every aspect of the sales cycle in a timely and professional manner, including but not limited to the following: quotes, process new orders both lease and non-lease, track shipments and provide administrative support via email and phone.Duties and Responsibilities:Perform preliminary checks on incoming orders to ensure completeness and accuracyGenerate and update Core sales files in our ERP system, Order Tracking system, and Raymond portalsProcess same day orders unless communicated otherwise by management and follow Malin's order standardsCoordinate and respond to all requests made by sales team in a timely and professional mannerProcess revisions based on requests from the sales team, and ensure supporting documentation is always providedProcess Purchase Orders to our vendors, build & maintain relationships with Malin VendorsAct as a liaison between the sales team, and other departments such as Marketing, Logistics and Finance, to ensure a smooth and efficient sales processFollow up on in-progress orders and files to ensure all required information is collectedCommunicate with sales representatives regarding any customer concerns, challenges, or special requestsCall vendors and customers on orders placed to support the sales team with requestsWork closely with sales representatives to deliver outstanding C1 customer service to all Malin customersWork to alleviate sales representative's paperwork to ensure he can devote his time to sellingHelp with outstanding open receivables by providing invoices to customersResearch new customer / new location informationEssential SkillsSkilled in adapting to changing priorities within a fast-paced sales environment and working with different competing requests at one timeStrong Word, Excel, PowerPoint, and Outlook skillsCritical thinking and problem-solving skillsSuperb organizational skills with the ability to flex to ad hoc projectsExcellent verbal and written communication skills. Professional phone and email etiquette.Self-motivated to learn new skills and innovative to propose solutions and ideas for improvementAdept at working in a collaborative mannerAbility to meet deadlinesStrong mathematical skills for the calculation of sales projectsEducation and ExperienceAssociate's degree in business preferred, but not requiredA minimum of three (3) years of administrative experience.