Payroll Specialist

Our Customer is a business and financial software company that develops and sells financial, accounting, and tax preparation software and related services for small businesses, accountants, and individuals. They are laser-focused on their customers, live and breathe innovation, and champion those who dare to dream. Their Mission is powering prosperity around the world. They do it by attracting the world’s top talent, bringing vital partners into their global platform, and leaving the world a better place through exceptional corporate citizenship.We are seeking a Payroll Specialist on a contract basis to support our Customer's business needs. This role is remote in any of the locations: Mountain View, CA; San Diego, CA; Atlanta, GA; Plano, TX.ResponsibilitiesAssist with processing full payroll cycles for 15,000+ employees on a bi-weekly basis, inclusive of exempt and non-exempt employeesProcess terminations, including final pay calculationsReview wage calculations and audit reports for accuracy while making necessary adjustments/correctionsTrack and process leave of absence (LOA) to calculate supplemental pay for employeesAudit Human Resources Information System (HRIS) Workday daily file feed into Automatic Data Processing (ADP) to ensure data accuracyResolve payroll employee service request cases (Tier 2 support for escalations)Initiate stop payments and direct deposit reversalsResearch and manage outstanding/uncashed checks or direct deposit issuesEnforce pay policies (e.g., holiday worked, on-call, overtime, calculation basis for deductions, etc.) to ensure complianceAudit and validate inputs in the time and labor systemRun and review timesheet export reports from Workday to interface with the ADP Payroll systemProcess over-payment calculations and collectionCreate and maintain SOPs (standard operating procedures) and job aides for payroll processing and timekeeping tasksProvide exemplary service and respond to complex payroll-related inquiries from employees, managers, HRBPs, HR Data Services, HR Connect, and external third-party vendorsCommunicate effectively with various levels of management to ensure a high level of customer support and positive customer interactionsWork in a team environment by coordinating with other team members in the processing of payrollSkills And QualificationsBachelor's degree preferredCPP/FPC certification preferred3+ years of experience in payroll processingMust have experience processing payroll for a larger, public companyAbility to apply documented rules, past practices, or instructions on an independent levelAbility to work in a fast-paced environment, even during times of ambiguityAbility to hold information confidential with excellent judgmentUnderstanding of payroll processing within a shared services environmentSolid time management skills with an ability to prioritize assignments in a dynamic work environmentProficient in computer, organizational, analytical, research, and problem-solving skillsWorking knowledge of Excel, proficient with all other Office applicationsAbility to complete self-initiated training necessary to remain current on payroll practicesAbility to learn processes quickly for more efficient and effective resultsExperience with Workday and ADP systems preferredExcellent interpersonal skills, positive attitude, flexibility, and a willingness to learnAbility to adapt to change and adjust to the business needsWe offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)Benefits: Medical, Dental, and 401k (no match)An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.