Supervisor, Participant Registration

Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.We believe in supporting our employees through a fantastic benefits package:Competitive and transparent pay with bonus opportunitiesExcellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insuranceRelocation bonus (if applicable)Hybrid working environment for positions that are eligibleFantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPPPLEASE NOTE: SPP is not able to sponsor employment visas or student-work authorizations (STEM OPT) for this position. Please ensure you are eligible to work in the U.S. without sponsorship prior to applying.Compensation InformationThe salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process.Supervisor, Participant Registration Pay Range - $112,240 - $145,810Join our team as the Supervisor, Participant Registration!The Supervisor, Participant Registration leads a team of highly skilled professionals who provide technical and analytical engineering support to SPP’s Reliability, Balancing, Tariff, Market, and other operational functions.This team facilitates the registration process for Market Participants, Transmission Customers, and Meter Agents within SPP’s markets and tariff footprint. The Supervisor ensures registration information is accurate, complete, traceable, and compliant with SPP tariff, protocols, and criteria requirements.This role reports to the Manager, Modeling & Data Integrity and supports SPP’s Strategic Plan with a primary mission to advance Operational Excellence and Financial Stewardship, while contributing to RTO Expansion and Markets+ Phase 2 onboarding initiatives.Key ResponsibilitiesLead, mentor, and develop the Participant Registration teamOversee participant registration processes and related system changesEnsure compliance with SPP tariff, protocols, criteria, and regulatory requirements (NERC, FERC, NAESB)Maintain effective operational controls and audit documentationManage reporting and data analysis supporting operational functionsCollaborate with internal departments and external stakeholders to resolve registration issuesSupport budgeting, training, and continuous process improvement initiativesRepresent SPP on committees, working groups, and special projectsPromote operational excellence, accountability, and strong team performanceTo Be Successful We're Looking ForBachelor’s degree in a Business or Information Technology-related fieldSix (6) years of significant experience, preferably in electric utility operationsWorking knowledge of the Southwest Power Pool high voltage transmission systemAdvanced knowledge of SPP Criteria, SPP Business Practices, NERC Reliability Standards, SPP Market Protocols, and SPP TariffsWorking knowledge of NERC Reliability Standards and NAESB Business PracticesStrong interpersonal and team building skillsExcellent written and verbal communication skillsMotivation to take appropriate expedited action when requiredInitiative to stay abreast of industry developmentsAbility to work with a broad spectrum of individuals with diverse interests when resolving problemsCompetent skills with communication and data handling software such as Microsoft Office© Word, Excel, and AccessUnderstanding of, compliance with and enforcement of SPP Policies and ProceduresPreferredGraduate level degree in relevant field of studyProficiency in project and release management tools (e.g., Jira, Confluence, MS Project, Clarity, Primavera P6, Smartsheet)Position Type And Expected Hours Of WorkThis is a full-time position. Days and hours of the workweek are Monday through Friday; 8:00 a.m. to 5:00 p.m. Working extended hours may be required.Travel RequirementThis position requires minimal travel (approximately 5%).Southwest Power Pool is an equal opportunity employer that makes employment decisions without regard to race, religion, color, national origin, citizenship, sex, gender identity, sexual orientation, veteran status, age, disability status or any other characteristic protected by applicable law. Further, Southwest Power Pool makes good faith efforts to employ and advance in employment qualified protected veterans and qualified individuals with disabilities. If you need a reasonable accommodation for any part of the application process, please contact us at HR@spp.org and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process.At SPP we believe in a culture of belonging. Learn more here: Culture of Belonging - Southwest Power Pool .