Home Care Administrative & Billing Coordinator

Location: Sandy Springs, GA (Glenridge Office) Work Schedule: Hybrid - 2 days in office, 3 days remote Employment Type: Temp-to-Perm, Full-Time About Avanta Care Avanta Care Home Health is dedicated to providing compassionate, high-quality home care services to clients throughout the Atlanta area. We believe in supporting our clients with dignity and respect while maintaining the highest standards of care and compliance. We're a growing agency looking for a proactive, self-directed professional to join our team as our Home Care Administrative & Billing Coordinator. This isn't a role for someone who needs everything laid out—we need someone who can build structure, improve processes, and take ownership of operations. The Role As a small, growing agency, we need someone who can work independently, identify gaps, and create solutions. You'll be responsible for day-to-day operations, but you'll also be a change agent—someone who sees what needs to be done and does it without waiting to be told. This is NOT a corporate role with established processes and procedures. You'll need to be comfortable with ambiguity, able to work alone when needed, and excited about building systems rather than just following them. This role is perfect for someone who: Is proactive and self-directed—you don't wait to be told what to do Thrives in small company environments where you wear multiple hats Is comfortable working independently and making decisions Enjoys building structure and improving processes, not just following them Is a change agent who sees problems and creates solutions Takes ownership and doesn't need everything laid out step-by-step Values accuracy, compliance, and doing things the right way What You'll Do Billing & Revenue Cycle Management Execute weekly, bi-weekly, and monthly billing cycles for private pay and third-party programs Submit VA third-party billing every Monday with precision and timeliness Maintain accurate billing documentation aligned with care plans and time records Prepare and deliver weekly Billing & Receivables reports to leadership Track outstanding balances and manage receivables according to company procedures Client File & Documentation Management Maintain and update electronic client files to ensure documentation is current and audit-ready Conduct regular audits of electronic records for accuracy and completeness Organize and store required documents according to agency standards Support internal audits and external reviews with confidence Client Experience & Quality Assurance Conduct monthly client satisfaction surveys and weekly satisfaction calls Document client feedback with detail and professionalism Escalate concerns to the Care Team Coordinator or Agency Director promptly Help maintain strong client relationships through proactive communication Employee File & Onboarding Support Create and maintain electronic employee folders for newly hired caregivers Verify completion of Paycor onboarding and all required employment documentation Keep employee records organized, up-to-date, and compliant What We're Looking For Required Qualifications 3+ years of billing experience in healthcare or service-based settings Experience with third-party billing (VA, insurance, or similar programs) Proficiency in Excel or Google Sheets (formulas, pivot tables, reporting) Experience with electronic health records (EHR) or client file management systems Strong understanding of HIPAA and confidential information handling Excellent attention to detail and documentation accuracy Ability to manage multiple recurring deadlines without dropping the ball Clear written communication skills Self-directed and proactive—comfortable working independently Comfortable with ambiguity and building processes in a small company environment Change agent mindset—you see what needs to be done and take initiative Ability to reliably commute to Sandy Springs office 2 days per week Preferred Qualifications Experience with Paycor or similar onboarding systems Background in home health, home care, or healthcare administration Experience with VA billing or government programs Familiarity with accounts receivable management Experience working in small companies or startups where you built processes from scratch Track record of identifying operational gaps and implementing solutions independently Why Join Avanta Care? Hybrid Flexibility: 3 days remote, 2 days in Sandy Springs office Temp-to-Perm Opportunity: Prove your fit while we prove ours Professional Growth: Build expertise in healthcare operations Collaborative Team: Work with supportive leadership Meaningful Work: Be part of compassionate care delivery Compensation & Benefits Salary Range: Competitive, based on experience Benefits: Hybrid work schedule (3 days remote, 2 days in Sandy Springs office) Temp-to-perm opportunity with clear path to permanent employment Professional development opportunities Supportive team environment Opportunity to grow with an expanding agency How to Apply Ready to become the operational backbone of our agency? To apply for this position: Complete our online skills assessment (30 minutes) Provide your contact information and salary requirements Answer 30 multiple-choice questions about billing, documentation, and administrative processes Application Link: https://8080-iuibxzwzlmryyy4z6ydj2-b3aa6d1d.us2.manus.computer/assessment.html **IMPORTANT: Only candidates who successfully complete the skills assessment will be considered for this position. Qualified candidates will be contacted within 3-5 business days of submission. Equal Opportunity Employer Avanta Care Home Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.