Operations Manager (TC / Shopify / Global Supply Chain) - REMOTE

Role OverviewAs the Operations Manager, you will own the operational backbone of a fast-scaling DTC Shopify business. This role is responsible for managing global 3PL relationships, inventory forecasting, supplier coordination, launch execution, invoicing workflows, and Shopify operational support across multiple international markets.You will work directly with company leadership to ensure products move efficiently from manufacturing to warehouse to customer while proactively preventing operational bottlenecks, stockouts, fulfillment issues, and launch delays. This is a highly autonomous role designed for someone who thrives in startup environments and enjoys building systems where little structure currently exists.The ideal candidate is deeply organized, highly proactive, detail-oriented, and capable of independently managing multiple moving pieces across vendors, warehouses, SKUs, and launch timelines. Success in this role requires a strong blend of operational strategy and hands-on execution.RequirementsMust-Haves (Required)3–6+ years of experience in e-commerce operations, supply chain operations, or DTC Shopify environmentsStrong experience managing global 3PL providers and multi-warehouse fulfillment operationsProven inventory forecasting and replenishment planning experienceAdvanced Excel and Google Sheets proficiencyExperience managing vendors, suppliers, and production timelines simultaneouslyStartup or high-growth DTC experience with strong adaptability and ownershipExceptional organizational and project management skillsStrong written and verbal English communication skillsAbility to work independently in fast-paced, ambiguous environmentsProactive problem-solving mindset with strong attention to detailNice-to-Haves (Preferred)Direct experience with ShipBob, Hive, or equivalent 3PL platformsShopify Plus expertise including Shopify Flows and operational automationsExperience in supplements, wellness, skincare, cosmetics, or subscription-based businessesFamiliarity with AI tools such as Claude for workflow optimizationExperience using Notion for documentation and operations managementExposure to cost analysis, landed costs, and operational financial reportingTools ProficiencyMust-Haves (Required)Shopify PlusGoogle SheetsMicrosoft ExcelWhatsAppNotion3PL backend platformsInventory forecasting spreadsheetsWarehouse Receiving Orders (WROs)Nice-to-Haves (Preferred)ShipBobHiveShopify FlowsClaudeAI workflow toolsKitting and bundling applications