Customer Service - Insurance @Milford, OH (Local to OH Only)

Job Title: Customer Service - InsuranceLocation: Milford, OH (Onsite)FulltimeSalary $40k/AnnumJob DescriptionHandle inbound calls and email services inquiries on queries such as:Process & status of Estimate or SupplementPayment Status - Rental, Tow, Property DamagePayment IssuanceAnalyzing Payments - Void and Reissue requestsStatus of Estimates, send copy, advise assignment submission instructionsSupplement or Estimate stuck in processStatus of DeductibleStatus on RentalAdvise status on TowAdvise status on Total LossSupplements not Approved, advice on supplement processCustomer service skills with good written and verbal communication skills (role requires email/fax/phone-based communication)To have good data entry skillsTo have good system skills in Excel, Word and Outlook to ensure clearance of high volumesExpertise in Auto Claims area will be an advantage