Residence Education Coordinator

Residence Education CoordinatorOur agency supports second-chance employment for individuals who were previously incarcerated, or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.A criminal background check will be conducted on the candidate finalist prior to the offer of employment.If it is determined that no applicants meet the minimum competency, education, and experience requirements, then management may consider other applicants.Salary will be determined based on competencies, equity, budget, and market considerations.Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.Failure to complete the application completely may result in you not being considered for the vacant position.Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.Position DetailsPosition Classification Title - Student Housing Professional, Resident Hall Mgr (R&B Included)FLSA - ExemptPosition Class - 82402Position OverviewJoin the Ramily! Winston-Salem State University (WSSU) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina's only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education (ACE). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence.Situated in Winston-Salem, North Carolinaknown as the city of Arts and innovation, WSSU provides students with opportunities to engage in a dynamic mix of professional, social, and cultural experiences. Winston-Salem is home to thriving arts, healthcare, and technology sectors, offering both students and faculty unique collaboration opportunities and professional development pathways.With its beautiful campus, strong sense of community, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn.Position SummaryWinston-Salem State University's Department of Housing and Residence Life has three (3) openings for Residence Education Coordinators. This job posting will remain live until all three vacancies are filled. We are seeking dedicated and student-centered professionals to join our dynamic team in supporting a diverse and vibrant residential experience.As a key member of our Housing and Residence Life team, the Residence Education Coordinators (RECs) are responsible for cultivating a positive living-learning environment that promotes student success, community engagement, and personal development. This full-time, live-in position plays a critical role in building communities, supporting residential students, and implementing departmental initiatives aligned with the university's mission and strategic goals.Primary ResponsibilitiesProvide Leadership and Supervision of Student StaffRecruit, train, supervise, and evaluate a team of Resident Assistants (RAs), fostering their growth as student leaders and peer educators. Facilitate ongoing development opportunities that emphasize professional competencies, crisis response, and community engagement. Ensure staff accountability through regular one-on-one meetings, performance assessments, and developmental feedback.Supportive Living-Learning CommunitiesIntentionally build residential environments that affirm the identities, experiences, and values of all students. Apply student development theory and best practices to create communities that are welcoming and conducive to personal growth, academic achievement, and holistic well-being.Uphold and Educate on Community Standards and Student ConductServe as a conduct hearing officer for low-level student conduct cases, ensuring due process and educational outcomes in alignment with the Code of Student Conduct. Promote community responsibility by addressing behavior in a restorative and developmental manner, while reinforcing university values and expectations.Coordinate Crisis Management and Emergency ResponseServe in a 24/7 on-call rotation to respond to incidents involving student safety, mental health concerns, facility emergencies, and other critical situations. Partner with campus stakeholders (e.g., Counseling Services, Campus Police, Student Health) to ensure comprehensive and compassionate response to student crises.Design and Implement Educational and Community Engagement InitiativesDevelop and execute intentional programming and community-building initiatives aligned with the department's residential curriculum and institutional mission. Collaborate with faculty, student leaders, and campus partners to promote student learning, cultural awareness, leadership development, and civic engagement.Provide Direct Student Support and AdvocacyBuild meaningful relationships with residential students through visibility, mentorship, and one-on-one interactions. Offer individualized support, referrals, and guidance to help students navigate personal, academic, and social challenges. Act as a key resource in promoting student retention and success.Manage Operational and Administrative FunctionsOversee the daily management of an assigned residential area, ensuring operational excellence in areas such as occupancy management, key control, health and safety inspections, and facilities maintenance. Maintain accurate records, submit reports, and ensure compliance with university and departmental procedures.Collaborate to Advance Institutional and Departmental GoalsActively engage with colleagues across Housing and Residence Life, as well as university partners, to advance initiatives related to student success, retention, and belonging. Participate in department-wide planning, assessment, training, and professional development efforts to support continuous improvement and strategic alignment with WSSU's mission.Position InformationPosition Number - 561544Working Position Title - Residence Education CoordinatorBuilding and Room No. - Cleon F. Thompson, Jr. Student Services Center Suite 301Appointment Type - Permanent Full-TimeIf Time Limited. - NoAppointment Length.Requirements and PreferencesPosition required to work during periods of adverse weather or other emergencies - All - Emergency and Pandemic on siteNormal Work Schedule - 8:00 am 5:00 pm; Monday FridayDepartment Required Skills - Bachelor's degree Four to five years of related and relevant experiencePreferred Years Experience, Skills, Training, Education - Master's degree in Higher Education, Student Affairs, Counseling, or related discipline. Experience with supervision of student staff. Familiarity with residential curriculum models and student development theory. Crisis management and conflict resolution experience. Knowledge, Skills, and Abilities Strong interpersonal, communication, and conflict resolution skills. Ability to manage multiple priorities and work both independently and collaboratively. Knowledge of student development and identity development. Comfort with technology and administrative systems (e.g., Maxient, StarRez, Advocate, or equivalent). Willingness and ability to live on campus and participate in an on-call duty rotation.Required License or Certification - Valid US Drivers LicenseValid US Driver's License - YesCommercial Driver's License Required - NoPhysical Required - NoList any other medical/drug tests requiredPosting DetailsPosting DetailsInternal Posting Only - NoTime Limited Position - NoAppointment LengthSalary - Salary Commensurate with education and experienceOpen Date - 10/31/2025Close DateOpen Until Filled - YesSpecial Instructions SummaryOur agency supports second-chance employment for individuals who were previously incarcerated, or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.