Technical Project Manager - E-mail/CRM

Technical Project Manager Hybrid 6-month contract with potential to extend. Must be based in the San Francisco Bay Area. DEPT is a Growth Invention company built to help the world's most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. THE ROLE As a Technical Project Manager, you will be responsible for building strong relationships with internal departments, understanding their challenges, and providing strategic technical solutions. You will work closely with DEPT, as well as client Design, Engineering, Analytics and Growth teams to ensure successful delivery of technical e-mail projects. WHAT YOU'LL DO Partner directly with OpenAI Design, Engineering, Analytics and Business teams on lifecycle e-mail programs Act as a POC with many different internal teams, both technical, product and operational Drive execution/own end-to-end project management for e-mail campaigns: intake, prioritization, launch readiness, QA, and post-launch analysis Independently coordinate cross-functional dependencies to ensure on-time, high-quality launches Improve and standardize e-mail operating processes (campaign intake, briefing, approvals, QA, reporting, learnings) Drive continuous process improvements to reduce manual work and execution friction Log all email in flights/requests and flag if new requests are redundant Ensure all design templates are aligned – carry out audit as needed Standardize post-campaign reporting and learning reviews to inform future iterations Support infrastructure improvements with OpenAI Eng/Analytics to close known gaps (e.g. e-mail segmentation exclusions, standardization of queries, ensuring data freshness) WHAT YOU BRING Possess a technical background – comfortable speaking with engineers on a daily basis Up-to-date with current technical trends, tools and software SQL knowledge is mandatory Confident and accomplished communicator, able to build rapport with stakeholders at all levels Ability to work under pressure – meet and manage deadlines with ease and efficiency Ability to communicate effectively with teams, giving guidance and feedback WE SUPPORT YOU BEING YOU DEPT is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We're committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone's identity, background, beliefs, lifestyle or disabilities. If you need accommodations, please let us know. It's confidential. DEPT participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S. DEPT is a B Corp-certified company passionate about purpose-driven work. We hope you can feel good about the contributions DEPT is making to the world. Salary: $44 – $64.62 USD. J-18808-Ljbffr