Senior Desktop Support

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Robert Half, is seeking the following. Apply via Dice today!DescriptionWe are seeking a Senior Desktop Support Technician to provide comprehensive end-user support across multiple locations. This role combines hands-on technical support with remote troubleshooting to ensure reliable, efficient technology operations. The ideal candidate is customer-focused, technically versatile, and capable of supporting a wide range of IT systems and infrastructure.Install, configure, and maintain desktop and laptop systems, including hardware and software deploymentsManage and prioritize IT incident queues, resolving Level I, II, and III technical issues across a variety of environmentsProvide on-site and remote support for end users, troubleshooting issues related to operating systems, applications, and connectivityAdminister and support Microsoft Intune, including device enrollment, application deployment, patching, compliance policies, and endpoint securityMaintain and support Active Directory environments, including user accounts, group policies, access controls, and authentication processesEnsure secure and efficient management of network resources such as shared drives, printers, and permissionsDevelop and maintain technical documentation and knowledge base articles for both IT staff and end usersParticipate in system upgrades, migrations, and infrastructure improvement projectsPerform other duties as assignedRequirements4+ years of experience providing desktop support in enterprise environments4+ Years desktop/laptop/mobility hardware maintenance, repair and troubleshootingNice to have: Experience in a manufacturing or multi-site environmentExposure to infrastructure support (servers, printers, basic network hardware)Technology Doesn't Change the World, People Do.Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.