AI Operations Team Lead

A company is looking for an AI Operations Solutions Team Lead. Key ResponsibilitiesOwn the ongoing operation, optimization, and continuous improvement of AI solutions in production Lead and develop a team of AI Solutions Analysts, ensuring effective work prioritization and performance management Define and track AI effectiveness using operational and customer metrics to drive continuous improvement decisionsRequired QualificationsBachelor's degree in Business, Technology, Data Science, Data Analytics, or a related field 5+ years of experience in contact center operations, applied AI enablement, analytics, or continuous improvement Experience leading and developing individual contributors