Banquet Server (On Call)

Ameristar Casino Resort Spa offers Team Members:Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members$700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicantsDiscounted Casino bus ticketsDiscounted RTD EcoPassHot meal served by the Leadership Team once a month20% discount for Starbucks, Ara Spa, and all food outlets100% Colorado Gaming License reimbursement after 90 days of employmentHotel discounts available at all 43 PENN properties, plus discounts on goods and servicesEducation reimbursement program and Annual Scholarship ProgramCareer development opportunitiesResponsibilities include:Respond to reasonable guest requests or place guests in contact with an appropriate person for assistance.Assure all tables are clean and properly set.Enforce all liquor laws and regulations.Ensure quality service standards are followed and cost controls are adhered to.Prepare beverages, coffee, and food stations according to checklist.Know the menu and answer questions regarding food preparation.Be familiar with the safe handling of cleaning products and equipment.Must successfully complete TiPS training class within 45 days of hire.Serve guests and anticipate their needs utilizing Ameristar standards and Signature Sequence of Service.Ability to converse conversationally with guests and team members.Strong customer service skills.Ability to work effectively with independence and as part of a team.Ability to follow all departmental and property policies and procedures including but not limited to attendance, appearance, safety, and security policies.Must be able and willing to work flexible hours including evenings, weekends, holidays.High School Diploma with one year Guest service experience desired.Ability to share or divide attention among several ongoing activities, projects, or assignments.Able to communicate effectively to Guests, Team Members, and leaders.Ability to follow all policies and procedures including but not limited to attendance, appearance, safety, and security policies.Ability to identify circumstances or incidents that require the notification and/or approval of others.Ability to work flexible hours including evenings, weekends, holidays.Able to effectively work independently and as part of a team.Ability to work at a fast pace with a sense of urgency.Strong attention to detail.Ability to maintain poise when receiving multiple guest requests.Excellent Guest service skills: outgoing personality and demonstrate friendliness and enthusiasm.We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.We're changing entertainment. Follow us.Equal Opportunity Employer