Creative Account Manager

About the role: As a Creative Account Manager at WITHIN, you'll be at the forefront of driving business growth through innovative marketing strategies. You'll play a crucial role in managing client relationships, ensuring exceptional service delivery, and identifying opportunities for growth. Reporting to an Account Director, you'll collaborate closely with internal teams to develop and execute effective communication strategies tailored to each client's needs.Responsibilities include but are not limited to;Day-to-day management of client communications and relationshipsEnsure that all client deliverables requirements are met and/or exceeded on a consistent basisDevelop strong relationships with internal teams across the orgDevelop effective communication strategies for each client relationshipIdentifies ways to refine Agency and Client processes to increase efficiencies with day to day workflowLeverage client reports to proactively recommend initiatives that will improve performance across digital and social channelsRecognize opportunities and areas for growth for existing clients, and work with senior account leadership to develop strategies on how to sell through corresponding solutionLearn how the business operates and what success for WITHIN looks likeReports to Account DirectorRequirementsMust-haves for the role:Bachelor’s Degree2-7 years of experience working with a creative teamExperience developing digital and social communications programming and plans and implementing best practicesExhibited ability to manage multiple projects and deadlines in a fast-paced environment. Experience managing direct client relationshipsExperience working in digital and social advertisingStrong attention to detailExcellent English communication and organizational skillsProficiency in Excel, G-Suite, and SlackOur interview process includes, but is not limited to, the following:Excel and Typing TestWe offer a competitive salary and benefits based on education, experience, and skills level, including: Unlimited vacation policyMonthly Phone StipendComprehensive Medical, Dental, and Vision insurance options401(K) plan with matchingDog friendly officeHybrid work opportunityProfessional Development ProgramBonus Perk - Seamless allowanceTotal compensation based on education, experience, and skills level ($62,400-$134,750) Level 1 - Possesses essential capabilities.$62,400-$76,870Level 2 - Possesses developing capabilities.$$76,870-$91,340Level 3 - Possesses notable capabilities.$91,340-$105,810Level 4 - Possesses strong capabilities.$105,810-$120,280Level 5 - Possesses advanced capabilities.$120,080-$134,750About WITHINWITHIN is the world's first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Our integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. With a full suite of offerings including media, creative, SEO, Lifecycle, Retail Media, Affiliate and Influencer, we’re able to work with our brand partners in an integrated fashion, allowing us to align marketing strategies back to core business objectives. Client teams at WITHIN are trained on how to always act as a trusted business partner, acting as a fiduciary to client needs above our own.Teams at WITHIN have the ability to work with iconic brands such as The North Face, Timberland, Ben and Jerry's and Jose Cuervo. Everyone at WITHIN wants to grow and be challenged. It’s a collaborative place made up of small, closely knit and versatile teams that are fast and adaptive to solve problems and build systems.Check out some of our work!We weave AI into everything we do, using the latest tech across all teams to innovate, work smarter, and make better decisions. Whether it’s in creative, operations, or anything else, AI helps us level up and do things at a whole new scale. We expect our people to use AI in their daily work, fully embracing it as a critical tool to help us succeed.Join Our Network!Stay connected with us and be the first to know about new opportunities, industry insights, and updates.Follow Us OnLinkedInWhatsApp CommunityInstagramTik TokLocationsNew York City: 43-01 22nd St, Suite 602, Queens, NY 11101, United StatesBogotá: WeWork Av. Carrera 19 #100-45 Usaquén, Piso (Floor) 10, Bogotá, Distrito Capital de Bogotá 110111, ColombiaMexico City: Av. Insurgentes Sur 1082, Piso (Floor) 2, Oficina 2008, Ciudad de México, CDMX 03100, MéxicoAI-Assisted Screening NoticeAs part of our initial application review process, we may use an AI-assisted tool to help compare skills and job titles from your resume with the requirements of the role. This tool evaluates information based on contextual relevance and is used only to support our manual review process. It is not used to make hiring decisions.If you are a resident of New York City and would like to request an alternative evaluation process or a reasonable accommodation, please contact us at legal@within.co.