Manager of Member Engagement

The Association of Schools and Programs of Public Health (ASPPH) is a 501(c)(3) membership organization located in Washington, DC, that serves as the voice of accredited academic public health. ASPPH's 50-person staff serves more than 150+ academic schools and programs of public health accredited by the Council on Education for Public Health (CEPH). ASPPH's mission is to strengthen our members' capacity by advancing leadership, excellence, and collaboration. Our vision is improved health for everyone, everywhere.ASPPH is committed to our core values of diversity, equity, and inclusion and actively works to integrate them into all aspects of our work. ASPPH is an equal opportunity employer and highly encourages candidates from all backgrounds to apply, including people of color, ethnic minorities, new Americans (immigrants and refugees), LGBTQ+ individuals, people with alternate abilities, indigenous individuals, and veterans. ASPPH complies with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. ASPPH maintains a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, sexual orientation, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.Position PurposeThe manager of member engagement supports and enhances ASPPH and Undergraduate Network membership by coordinating programs, communications, and events. This position manages key member initiatives, including grants, awards, professional development sessions, and centralized application service support, while providing frontline service to members. The manager maintains accurate membership records, tracks engagement and prospective members, and contributes to student pathways support and cross-team communications to strengthen ASPPH's member community and programs.Primary ResponsibilitiesMember Programming (65%)Manage ASPPH and Undergraduate Network member engagement groups and related programmingLead grant program for the Undergraduate NetworkManage member communication related to Undergraduate Network and ASPPH member engagement groupsOrganize professional development sessions for annual meetings, retreats, and other virtual webinarsSupports the annual member awards processManage the annual designation updates for the centralized application service and program databaseProvide first-line support for members related to the centralized application service and other member programs, including responding to console requests for ASPPH membership, and the Undergraduate NetworkLiaise with the communications team to support member engagement communicationsMembership Records (20%)Identify and track prospective members for ASPPH and the Undergraduate NetworkTrack member engagement activities and compile engagement reportsManage membership records related to the Undergraduate Network and ASPPH member engagement groups, meetings, and other eventsStudent Pathways Support (5%)Act as a backup for student pathways email communications, service console, and tech support for student eventsOther duties as assignedMinimum Qualifications4+ years of relevant experienceExceptional customer service orientationSuperior communication skills (written and oral)Ability to build and maintain strong relationships with internal (other departments) and external (members) stakeholders, with strong collaboration skillsStrong organizational skills and ability to handle multiple tasks and prioritiesPositive, can-do attitudeAbility to work independently, take initiative, and lead projects, assignments, and implement strategy with accuracy and attention to detailAbility to solve problems creatively in a fast-paced environmentPreferred SkillsExperience with Salesforce or a similar customer relationship management system for database management and report generationExperience with SOPHAS or other Centralized Application ServiceAdmissions, Recruitment, Student Affairs, Career Development, or other higher education administrative experiencePlanning and managing multiple types of eventsExperience with remote collaboration tools, e.g., Zoom, Slack, Monday.com, BoxEducationBachelor's degree in a relevant discipline or equivalent experienceAdditional InformationWork Locale: ASPPH is headquartered in Washington, D.C., and maintains a hybrid work environment. This position may be performed remotely from one of the following states: CO, FL, GA, MA, MD, MI, NC, TX, VA, NY, or WV. Candidates located within a reasonable commuting distance of downtown Washington, D.C. will be expected to work in the office once per week.Reports To: Director of Student Pathways and RecruitmentManages/Supervises: Not ApplicableAuthority to Work in the US: The individual must be legally eligible to work in the US. ASPPH participates in E-Verify to confirm eligibility.Travel Requirements: The position may involve occasional travel to member institutions and participation in meetings related to the position's professional responsibilities.CompensationThe position's compensation level is based on industry salary surveys and the individual's experience. ASPPH also takes into consideration the internal pay equity of our existing team members. The salary range for this position is $65,000 to $72,000. We typically do not hire at the maximum level to allow for salary growth. ASPPH offers a generous benefits package, detailed below.PositionFull-time, exempt position.Working at ASPPHAs an organization dedicated to the advancement of academic public health, ASPPH promotes a healthy work-life balance for our employees. We maintain a 35-hour work week, flexible schedules, a hybrid work environment in which staff typically work in the office one day per week—on Wednesdays—and work remotely for the remainder of the week, competitive and generous health and wellness benefits, a generous PTO program including 3 to 4 weeks of paid leave, 12 paid holidays, paid winter break, paternity/maternity leave, DC Family and Medical Leave, a casual attire policy, and a 403b retirement plan with ASPPH contributing after 2 years of service. ASPPH is in a beautiful high-rise office, with ample co-working spaces. The class-A building has multiple amenities, including a spa-like fitness room with access to showers and lockers, designated bike space, and in-building parking.To ApplyTo apply, submit cover letter and resume here. Applications will be accepted through April 3, 2026. No phone calls please.#J-18808-Ljbffr