Field Service Technician- Full Time/ Direct Hire+ Benefits

Note:-It should be very clear that Field Service Tech is a traveling role will be in the field and traveling almost all of the time. *When traveling, our field service techs also enjoy other perks such as daily per diems, being able to accrue their own hotel and airline points, and frequent overtime opportunities. (Plus, the annual performance bonus up to 10%)JOB SUMMARYPerform preventive maintenance, troubleshooting, and commissioning of Life freeze-drying equipment at customer sites worldwide. Support production, testing, and service activities while maintaining accurate documentation and ensuring safe, efficient equipment operation. Provide professional customer support, maintain strong client relationships, and remain available for on-call service as required.WHAT MAKES YOU A GREAT FITExperience installing, commissioning, and maintaining complex industrial equipmentStrong troubleshooting and problem-solving skills in time-sensitive environmentsFamiliarity with FDA-regulated pharmaceutical or biotech environmentsWillingness to travel extensively and support on-call service needsCustomer-focused mindset with strong communication skillsKnowledge of pharmaceutical freeze-drying processes preferredSKILLS & EXPERIENCETechnical certificate or associate degree in electro-mechanical/process disciplines with 3–5 years of related experience, or equivalent hands-on experienceAbility to travel up to 80%, including international travelUnderstanding of PC/PLC-based control systemsExperience maintaining complex industrial equipmentAbility to read mechanical and electrical drawingsStrong organizational and independent work management skillsExcellent customer-facing and communication abilities*Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.BenefitsMedical, dental, and vision insuranceShort-term and long-term disability insuranceLife insurance401(k) retirement planPaid holidays and paid time off (PTO)12 weeks of paid parental leave for birthing parentsSupplemental bonding leave for non-birthing parents in states that do not offer a paid family leave programWellness programTuition reimbursementSupport for professional development and credentialing