Associate Manager, Full-Stack Development

Associate Manager, Full-Stack DeveloperAvanade is seeking a highly motivated and independent Associate Manager, Full-Stack Developer who excels at problem-solving and is passionate about working with customers adopting Microsoft’s Teams Platform and Teams Events solutions to create engaging, high-impact digital experiences.Come join usThere is one in every group - the person who dreams big and has the motivation to bring their ideas to life, even as others might roll their eyes and prefer to play it safe. Are you that person?Are you the one who isn’t afraid to break the mold and who gets passionate about the power of digital to transform organizations and ways of working? Because we are building teams of people like that to help our clients unlock the power they need now and own what is next. Together we do what matters.What You’ll Do Serve as a subject matter expert in Microsoft eCDN, event analytics, and network readiness for Teams events, leading end-to-end customer engagements from initial awareness through optimization Support customer success by providing expertise across Microsoft Teams Silent Testing and eCDN Silent Testing, delivering validation insights and end-to-end technical guidance Identify, diagnose, and resolve client-side performance issues using endpoint remediation tools, including Intune Proactive Remediation capabilities Monitor, investigate, and perform root cause analysis of events and meetings using tools such as Microsoft CQD and Real-Time Analytics (RTA) Analyze event performance and attendee engagement using Microsoft Town Hall Insights and Presenter Analytics, identifying opportunities to improve outcomes Collect and analyze diagnostic data (e.g., HAR logs) and leverage browser developer tools to troubleshoot issues and support root cause analysis Build and manage executive-level customer relationships through regular project reviews, strategic escalations, and delivery of project commitments Proactively identify and remove technical blockers to accelerate customer adoption and successful solution implementation Gather customer insights and translate technical requirements into architecture and digital transformation solutions aligned to business outcomes Apply deep knowledge of Microsoft solutions and the competitive landscape to guide customer conversations and uncover growth opportunitiesQualificationsSkills and experiences 10+ years of experience in cloud and infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, or solution architecture Bachelor’s degree in Computer Science, Information Technology, Business, or a related field (or equivalent experience) 4+ years in a lead, customer-facing role with demonstrated ability to manage stakeholder relationships 4+ years leading technical projects involving collaboration and/or information and communication technologies (ICT) 4+ years of experience supporting event monitoring within Microsoft Secure Access Workstation (SAW) environments Eligibility to support Microsoft Federal and Government Cloud customersTechnical Expertise Strong scripting and automation experience using PowerShell Proven experience authoring and maintaining technical documentation, including ownership of GitHub-based repositories Deep expertise in Microsoft eCDN, including deployment, optimization, and enterprise-scale event delivery Solid understanding of cloud services, platforms, and enterprise architectures Knowledge of corporate networks, VPNs, and security principlesCore Capabilities Strong communication skills with the ability to influence across cross-functional and distributed teams Ability to manage multiple priorities and deliver results in fast-paced, evolving environments Proven ability to meet timelines while maintaining a high standard of quality and accuracy Collaborative team player with strong problem-solving and critical thinking skillsPreferred Qualifications Proficiency in Microsoft 365 tools, including Word, Excel, PowerPoint, Teams, and Copilot Familiarity with eCDN and content delivery competitors within enterprise environments Experience with creative tools (e.g., Adobe Photoshop, Illustrator, Premiere Pro, After Effects) Working knowledge of audio/video production equipment (cameras, microphones, lighting, mixers, etc.) Access to reliable high-speed internet for remote event delivery or ability to support on-site productionAbout YouCharacteristics that can spell success for this role: You love to work collaboratively with energy, drive and dedication to overcome obstacles to achieve your goals. You take ownership and encourage others to make a positive impact. You have superb interpersonal skills and can establish strong relationships. You anticipate and neutralize obstacles and objections. You are a skilful influencer of internal and external resources.Enjoy your careerSome Of The Best Things About Working At Avanade Opportunity to work for Microsoft’s Global Alliance Partner of the Year (20 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications) Real-time access to technical and skilled resources globally Dedicated career advisor to encourage your growth Engaged and helpful coworkers genuinely interested in youA great place to workAs you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and our communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, but to also lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look!We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.Create a future for our people that focuses on Expanding your thinking Experimenting courageously Learning and pivotingInspire greatness in our people by Empowering every voice Encouraging boldness Celebrating progressAccelerate the impact of our people by Amazing the client Prioritizing what matters Acting as oneCompensation at Avanade varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Avanade provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted on 06/08/2026 and open for at least 30 days.BenefitsAvanade offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:Benefits and Total Rewards | Avanade United StatesCalifornia $136,000 - $171,000Cleveland $117,600 - $139,650Colorado $117,600 - $139,650District of Columbia $136,000 - $161,500Illinois $131,200 - $155,800Maryland $136,000 - $161,500Massachusetts $136,000 - $161,500Minnesota $131,200 - $155,800New York $144,000 - $171,000New Jersey $117,600 - $139,650Washington $136,000 - $161,500