Veterinary Hospital Manager

You are invited to join Livewell Animal Hospital of Chevy Chase, a highly respected cornerstone in the community known for exceptional small animal medicine. The deep trust we have built with pet owners is reflected in our outstanding 4.9-star Google rating. We are seeking talented veterinary professionals dedicated to setting the highest standard of patient advocacy and care in Maryland. This is a unique opportunity for you to bring your passion and skills to a collaborative environment where your clinical judgment is respected, allowing you to truly do your best work every day. As part of a supportive network of hospitals, we ensure that every teammate has the tools and structure required to succeed. You will benefit from established mentorship and development programs designed to help you achieve your immediate and long-term career goals. This supportive culture provides educational assistance and resources for those focused on continuous advancement, whether you aim to become a credentialed technician, move into a leadership position, or pursue advanced certifications. We prioritize creating a working environment that allows all our teammates to feel empowered and professionally supported. Livewell Animal Hospital is committed to delivering modern, comprehensive small animal care. While practicing primary medicine, you will have access to a wealth of network resources, including internal consultation services with board-certified specialists across various disciplines. This infrastructure ensures you can formulate the most sophisticated treatment plans and utilize advanced care opportunities without unnecessary delays. We believe that empowering our veterinarians and veterinary technicians with easily accessible specialized knowledge results in the most positive outcomes for our patients and helps you continually expand your clinical capabilities. Located in affluent and highly desirable Chevy Chase, Maryland, you will be practicing in a community that is deeply invested in the health of its companion animals. Chevy Chase offers an ideal balance of suburban tranquility and metropolitan convenience, situated just moments from the energy and opportunity of Washington D.C. You can enjoy upscale shopping, beautiful neighborhood parks, and renowned dining options, all while benefiting from the friendly, sophisticated neighborhood feel that makes this area special. This location provides an exceptional quality of life and a welcoming community for you and your family.Mission Pet Health is an exciting, rapidly growing company dedicated to improving lives of pets, and people too, through personalized care. This serves the foundation for every decision that we make from striving to have exceptional client service to having the best people, processes, knowledge and tools that allow us to be better today than we were yesterday.  As part of the SVP family, you will play an integral role in shaping the future of our organization.   Excellent workplace environment and culture - in a rapidly growing company!  If you dont believe us, then check out what some of our current Hospital Managers have to say about working for Mission Pet Health:   œI am amazed, every day, that although I work for a corporation, it has never felt that way.  I can instantly get the support I need for my team with an email or a phone call, as if my hospital is the only practice in the Mission Pet Health family.  Never have I felt so valued and supported. -Christina Bassett, Hospital Manager, Animal Medical Center   œI love the network that Mission Pet Health has created! There is always someone I can turn to for support. Whether it be a fellow hospital manager, our regional team, or someone in the home office, there is always someone happy to help me learn and grow as a professional!  -Brandy Falletta, Hospital Manager, Oak View Animal Hospital   If this sounds like a work family you would like to join, we would love to speak with you about the next steps in your career!The Hospital Manager is responsible for all aspects of operations and people management within our fast-paced, multi-doctor veterinary hospital. The main responsibilities of the Hospital Manager center around business/P&L management, HR functions including hiring/staffing, training, performance management, and instituting/maintaining compliance with policies and procedures that ensure safe and efficient practices within the hospital environment. The primary functions of the Hospital Manager include: - Creating and maintaining a healthy and engaged hospital culture - Successful management of all aspects of people development from training and on boarding to continued career development of our valued teammates - Supporting the needs of the Doctors through coaching and execution of appropriate teammate scheduling, maintaining an appropriate client schedule and coaching the team on opportunities that will improve their skills and efficiency - Hiring and appropriate staffing of the hospital - Partnership with clients, ensuring a positive experience for them and their pets - Proactively addressing client concerns as they arise - Representing the hospital in the community through participation in local events as needed - Meeting and exceeding agreed upon business goals and objectives - Effective P&L management including appropriate management of Cost of Goods and labor Requirements: - Previous P&L management experience which includes demonstrated success driving results and managing labor costs - Experience with recruiting, interviewing and selecting high quality teammates - Excellent communication skills with demonstrated success tailoring messages to various audiences - Conflict management skills - Experience leading a diverse work force and establishing a positive, "can do" team environment - Experience leading in a customer focused veterinary practice, hospital or retail environment