Manager, Training Center Brand Experience

About UsATP is the nation's largest flight school, providing students with the most efficient path to a successful airline pilot career. For over 40 years, ATP has been the leader in professional flight training and supplying pilots to regional and major airlines.The roleThe Manager, Physical Brand Experience ensures a consistent, high-quality, on-brand experience across all training centers nationwide. This role partners with Planning & Development, Marketing, and Facilities to maintain brand standards, conduct audits, and drive improvements in facility presentation and customer experience. It also oversees physical brand assets and supports ATP's presence at industry events.TravelThe role requires extensive travel.ResponsibilitiesDefine and maintain physical brand standards across all training centersPartner with Marketing to create and implement in-person brand guidelinesConduct regular on-site and virtual facility audits to assess brand complianceEvaluate customer experience from arrival through on-site navigation and environmentIdentify gaps, document findings, and recommend corrective actionsPrioritize improvements based on cost and return on investmentEnsure consistency in signage, displays, and branded materials across locationsManage physical brand assets, including updates and replacementsSupport brand presence at industry events and trade showsCollaborate cross-functionally with Facilities, Marketing, and local teamsCoordinate with vendors and external partners as neededQualificationsExperience managing multi-location brand standards, facilities, or customer experienceStrong understanding of brand consistency and environmental design principlesExperience conducting audits, inspections, or compliance reviewsAbility to travel frequently and work independently in the fieldStrong organizational and documentation skillsAbility to collaborate across teams and departmentsExperience working with vendors and managing physical assetsStrong attention to detail with a creative, solutions-oriented mindsetMust be comfortable with extensive travel to our training centers.BenefitsStarting pay commensurate with experienceEmployer Paid Life InsuranceMedical coverage (Starting Day 1)Dental/Vision/Life Insurance (Starting Day 1)Critical Illness and Accident InsuranceShort-Term and Long-Term Disability Insurance401(k) Enrollment (100% Vested with no employer contributions)8 Paid Holidays13 Paid Time Off Days per Year (PTO is earned on an accrual-basis)Physical DemandsThe physical demands described here must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to talk, hear, see, stand; walk; use hands to finger, handle or feel; and reach with hands and arms, lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.ATP is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.J-18808-Ljbffr