Dispatcher Assistant

Innovate Your Career with Creative MultiCare!At Creative MultiCare, we recognize that the success of our company, customers, and employees is intertwined. Our talented and dedicated team members are what guarantee we continue to grow and succeed. We want driven individuals who are ready to take their careers to the next level. We need people like you! At Creative MultiCare, you will be immersed in a culture where hard work and commitment are recognized and rewarded. We invest in you to ensure you become the best in the business. With us, your career will be more rewarding than ever before. Join Creative MultiCare, and let's create our future together!Creative MultiCare is a leading provider of plumbing, resurfacing, and floor care services for managed rental homes and multi-family properties. For over 30 years, our team has been committed to providing the highest level of service to our clients. We combine cutting-edge technology with a dedication to training and quality to produce the best results available on the market today. We are service you can always depend on... It's the creative difference!We are seeking a dispatcher assistant to join our team!As one of our dispatcher assistants, you will be responsible for assisting your lead dispatcher in efficiently coordinating and dispatching our technicians to ensure swift and superb service for our customers.What We Offer You:Full time employment with weekly payComprehensive insurance options including health, dental, vision, life, disability, accident, and moreRetirement savings plan with company match and immediate vestingPaid time off (PTO) and paid holidaysAccess to exclusive employee discounts with entertainment, travel, and major brandsOn-the-job training for your professional developmentCommitment to your success and professional growthWhat You'll Assist With:Dispatching our technicians while continuously tracking their work status and locationManaging the emergency service schedule, rearranging by urgencyCommunicating with customers and technicians regarding any scheduling updatesFostering and building lasting relationships with customers and technicians through outstanding serviceIdentifying customer needs and providing information and solution options through extensive knowledge of company products, services, and technician skillsetsCommunicating professionally and conscientiously in all customer and team interactionsAssisting with additional administrative tasks, as neededWhat You'll Need:Experience in dispatching or within a similar customer service role is preferred, but not requiredSkilled at creative problem-solving and critical analysisExcellent written and verbal communication and interpersonal skills with a focus on active listeningFriendly demeanor with a positive go-getter personalityOutstanding organizational skills with a commitment to maintaining accurate recordsSelf-starter mentality with great time management skillsFlexibility, adaptability, and reliability on the jobAdept at working both independently and collaboratively within a team setting and courteously interacting with a variety of personalitiesEagerness to learn and apply new techniques and technologiesProficiency in English, including reading, writing, understanding, and speakingCapability to pass a background checkApply now to innovate your future with Creative MultiCare!Creative MultiCare is a member of the Creative Service Partners family of brands.